It will be made available (where applicable) on Red Fox Orchids website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Red Fox Orchidss relationship with you in relation to this website. This legislation is designed to protect personal information about individuals and sets in place a framework and guidelines about how to deal with this information. 12.9 If the APP entity refuses to give access to the personal information because of sub-clause 12.2 or 12.3, or to give access in the manner requested by the individual, the entity must give the individual a written notice that sets out: (a) the reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so; and, (b) the mechanisms available to complain about the refusal; and. Relationship with Credit Reporter In the event that notification of a default has been reported to a Credit Reporter and your credit file has been updated (including any changes to the balance outstanding or contact details), then the Credit Reporter shall be notified as soon as practical of any such changes. We use cookies on our website. Two out of three orders have had mistakes, but they were quickly rectified. 3/ Fully investigate the complaint. In the event that you withdraw your agreement and consent to any of the above use, processing collection and disclosure, then Red Fox Orchids warrants that any request by you to withdraw your consent or agreement shall be deemed as confirmation by you to cease any and/or all collection use, processing and disclosure of your personal information. If you require a copy of this Privacy Policy please make a request utilising the following contact information in the first instance: Red Fox Orchids has appointed an internal Privacy Officer to manage its privacy matters. OPEN BY APPOINTMENT We are here, open and working most days of the year. Red Fox Orchids shall abide by the following APPs at all times: Part 1 Consideration of personal information privacy, APP 1 Open and transparent management of personal information, Part 2 Collection of personal information, APP 3 Collection of solicited personal information, APP 4 Dealing with unsolicited personal information, APP 5 Notification of the collection of personal information, Part 3 Dealing with personal information, APP 6 Use or disclosure of personal information, APP 8 Cross-border disclosure of personal information, APP 9 Adoption, use or disclosure of government related identifiers, Part 4 Integrity of personal information, APP 10 Quality of personal information, APP 11 Security of personal information, Part 5 Access to, and correction of, personal information, APP 12 Access to personal information, APP 13 Correction of personal information. (c) any other matter prescribed by the regulations. 12.7 If the APP entity is an agency, the entity must not charge the individual for the making of the request or for giving access to the personal information. Part 5 Access To, And Correction Of, Personal Information, Australian Privacy Principle 12 access to personal information. (b) it is impracticable for the APP entity to deal with individuals who have not identified themselves or who have used a pseudonym. Red Fox Orchids will notify you if circumstances change regarding overseas disclosure and will comply with the Act and the GDPR in all respects. Every month we issue a Newsletter with updates about new Orchid varieties, Orchid culture, and Orchid Growers Group information. Notification of correction to third parties, (a) the APP entity corrects personal information about an individual that the entity previously disclosed to another APP entity; and. 7.4 Despite subclause 7.1, an organisation may use or disclose sensitive information about an individual for the purpose of direct marketing if the individual has consented to the use or disclosure of the information for that purpose. (b) from unauthorised access, modification or disclosure. Our ABN is 26635048814. (d) the entity is not required by or under an Australian law, or a court/tribunal order, to retain the information; the entity must take such steps as are reasonable in the circumstances to destroy the information or to ensure that the information is de-identified. & follow the Sunshine Motorway/State Route 70 and M1 to Pumicestone Rd in Elimbah. 10.1 An APP entity must take such steps (if any) as are reasonable in the circumstances to ensure that the personal information that the entity collects is accurate, up to date and complete. 6.7 This principle does not apply to the use or disclosure by an organisation of: (a) personal information for the purpose of direct marketing; or, Australian Privacy Principle 7 direct marketing. From time to time, this website may also include links to other websites. Orchid Growers Australia Public Group/Facebook. Upon the implementation of the GDPR on 25 May 2018, Red Fox Orchids has updated the way they use and collect personal data from residents in the EU. Welcome to our website. (b) will enable the entity to deal with inquiries or complaints from individuals about the entitys compliance with the Australian Privacy Principles or such a code. These links are provided for your convenience to provide further information. (d) the individual has not made such a request to the organisation. Continue ontoCaboolture Bypass/DAguilar Hwy/State Route 85, take thePumicestone Rdexitand turnrightontoPumicestone Rd. If phone is unattended leave a clear message and contact number and your call will be returned. In the event that a complaint about privacy issues is received via a credit reporter the Privacy Officer will: 2/ Acknowledge receipt of the complaint to the credit reporter within 24 hours. Unless otherwise agreed, Red Fox Orchids agrees not to disclose any personal information about the client for the purpose of direct marketing. (i) the entity expressly informs the individual that if he or she consents to the disclosure of the information, sub-clause 8.1 will not apply to the disclosure; (ii) after being so informed, the individual consents to the disclosure; or, (c) the disclosure of the information is required or authorised by or under an Australian law or a court/tribunal order; or, (d) a permitted general situation (other than the situation referred to in item 4 or 5 of the table in subsection 16A(1)) exists in relation to the disclosure of the information by the APP entity; or, (e) the entity is an agency and the disclosure of the information is required or authorised by or under an international agreement relating to information sharing to which Australia is a party; or. (b) the entity collects personal information from a related body corporate; this principle applies as if the entitys primary purpose for the collection of the information were the primary purpose for which the related body corporate collected the information. (b) sub-clause 9.3 applies in relation to the adoption. Australian Privacy Principle 13 correction of personal information, (i) the entity is satisfied that, having regard to a purpose for which the information is held, the information is inaccurate, out of date, incomplete, irrelevant or misleading; or. The NDB establishes requirements and compliance mechanisms for entities in responding to data breaches. When you are ready to leave the airport. Formal review of this privacy policy shall be undertaken on a 6 monthly basis with the details of this review recorded by the Privacy Officer. 12.1 If an APP entity holds personal information about an individual, the entity must, on request by the individual, give the individual access to the information. (b) for the purpose of facilitating direct marketing by other organisations; (c) if paragraph (a) appliesrequest not to receive direct marketing communications from the first organisation; and, (d) if paragraph (b) appliesrequest the organisation not to use or disclose the information for the purpose referred to in that paragraph; and. 2.2 Sub-clause 2.1 does not apply if, in relation to that matter: (a) the APP entity is required or authorised by or under an Australian law, or a court/ tribunal order, to deal with individuals who have identified themselves; or. (c) any other matter prescribed by the regulations. Just head out of Brisbane and get on the M1. The content of the pages of this website is for your general information and use only. Australian Privacy Principle 8 cross-border disclosure of personal information. This manual will also be available upon request at Red Fox Orchids business premises and is available to be sent to you if required. (d) in each direct marketing communication with the individual: (i) the organisation includes a prominent statement that the individual may make such a request; or, (ii) the organisation otherwise draws the individuals attention to the fact that the individual may make such a request; and. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. APPENDIX A INFORMATION PRIVACY PRINCIPLES, Part 1 Consideration Of Personal Information Privacy, Australian Privacy Principle 1 open and transparent management of personal information. 1.3 An APP entity must have a clearly expressed and up to date policy (theAPP privacy policy) about the management of personal information by the entity. The NDB forms part of the Act as a new implemented scheme for companies to advise its clients, in the event of a potential data breach that is likely to result in serious harm to any individuals whose personal information is involved in the breach. (f) the entity is an agency and both of the following apply: (i) the entity reasonably believes that the disclosure of the information is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body; (ii) the recipient is a body that performs functions, or exercises powers, that are similar to those performed or exercised by an enforcement body. Red Fox Orchids will not collect information that is not relevant or sensitive in nature unless it is required in the normal course of business. We have a simple to use online ordering system to make purchasing your favourite Orchids easy. Wednesdays Closed Australian Privacy Principle 5 notification of the collection of personal information. This website contains material which is owned by or licensed to us. (f) sub-clause 9.3 applies in relation to the use or disclosure. (b) sub-clause 3.4 applies in relation to the information. (e) request the first organisation to provide its source of the information. (a) the APP entity is an agency; and. 4/ Any other day to day business purposes such as complying with ATO requirements, managing accounting returns or legal matters. 4.4 If sub-clause 4.3 does not apply in relation to the personal information, Australian Privacy Principles 5 to 13 apply in relation to the information as if the entity had collected the information under Australian Privacy Principle 3. In accordance with the NDB Red Fox Orchids is aware of its responsibilities to notify its clients in the event of a potential data breach that may cause serious harm to clients. Thursday - Saturday 9am - 3pm The name of this officer is available by making contact with Red Fox Orchids. In the event that a complaint about privacy issues is received the Privacy Officer will: 1/ Take ownership of the complaint and ensure that it is dealt with in a timely manner. 7.5 Despite subclause 7.1, an organisation may use or disclose personal information for the purpose of direct marketing if: (a) the organisation is a contracted service provider for a Commonwealth contract; and, (b) the organisation collected the information for the purpose of meeting (directly or indirectly) an obligation under the contract; and. 4.2 The APP entity may use or disclose the personal information for the purposes of making the determination under sub-clause 4.1. We will respond to that complaint within 7 days of receipt and will take all reasonable steps to make a decision as to the complaint within 30 days of receipt of the complaint. (b) the individual requests the entity to associate with the information a statement that the information is inaccurate, out of date, incomplete, irrelevant or misleading; the entity must take such steps as are reasonable in the circumstances to associate the statement in such a way that will make the statement apparent to users of the information. If a person complains to the Privacy Commissioner that Red Fox Orchids has breached their privacy, the Information Commissioner may contact the Privacy Officer to discuss the complaint, and to see whether there is any means of settling the matter. 12.10 If the APP entity refuses to give access to the personal information because of paragraph 12.3(j), the reasons for the refusal may include an explanation for the commercially sensitive decision. This information collected will be done so in the course of business where the client is a customer of Red Fox Orchids or when the client acts as a guarantor for another person or company that is a client of Red Fox Orchids. As at 25 May 2018, the EU General Data Protection Regulation (GDPR) was introduced providing increased transparency for data protection for all businesses transferring data to the Europe Union. (b) the individual requests the entity to notify the other APP entity of the correction; the entity must take such steps (if any) as are reasonable in the circumstances to give that notification unless it is impracticable or unlawful to do so. Further information regarding the APPs can be obtained from the office of the Australian Information Commissioner at www.oaic.gov.au. From 12 March 2014, the Australian Privacy Principles (APPs) replaced the National Privacy Principles and Information Privacy Principles and were inserted into the Privacy Act 1988 (the Act) at schedule 1. The plants were bare root and in pretty good shape, considering the long delay going through customs, but had lost all their roots from the disinfection process - not a big problem, since orchids will re-root. 12.3 If the APP entity is an organisation then, despite sub-clause 12.1, the entity is not required to give the individual access to the personal information to the extent that: (a) the entity reasonably believes that giving access would pose a serious threat to the life, health or safety of any individual, or to public health or public safety; or, (b) giving access would have an unreasonable impact on the privacy of other individuals; or, (c) the request for access is frivolous or vexatious; or, (d) the information relates to existing or anticipated legal proceedings between the entity and the individual, and would not be accessible by the process of discovery in those proceedings; or, (e) giving access would reveal the intentions of the entity in relation to negotiations with the individual in such a way as to prejudice those negotiations; or, (f) giving access would be unlawful; or, (g) denying access is required or authorised by or under an Australian law or a court/ tribunal order; or. Note:Forpermitted general situation, see section 16A. Note:An act or practice of an agency may be treated as an act or practice of an organisation, see section 7A. Although AON sells plants on their website, they apparently also sell large numbers of plants on Ebay, where foreign buyers can make purchases without any import documentation, but at the risk of having their purchases seized by customs in their country. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. (b) to otherwise ensure that the individual is aware of any such matters. Copyright 2022 - Aranbeem Orchids - Website Design by Spotty Dog Computer Services. As a client of Red Fox Orchids and agreeing to Red Fox Orchids Terms and Conditions of Trade, which includes Red Fox Orchids privacy statement you hereby agree and consent to the provisions of this Privacy Policy Manual, including but not limited to the collection, processing, use and disclosure of your personal information. We have no responsibility for the content of the linked website(s). Any requests to receive your personal information or to correct personal information should be directed to the following contact details; Red Fox Orchids will destroy personal information upon your request (by telephone and/or by email) or when the personal information is no longer required. Exceptions personal information other than sensitive information. You shall have the right to request from Red Fox Orchids a copy of all the information about you that is retained by Red Fox Orchids. You may make a request to withdraw your consent at anytime by telephone and/or by email to the following contact details; Red Fox Orchids will ensure that any Information that is to be obtained from you is done so verbally or using Red Fox Orchids prescribed forms which; It is the responsibility of Red Fox Orchids to ensure that any personal information obtained is as accurate and up to date as possible and information is only collected by lawful means in accordance with the Act and relevantly, in accordance with the GDPR. If you want to reach our orchid flower nursery from theSunshine Coast airportjust follow these simple and easy directions. Our Orchid varieties are sourced from our own proven parent stock, associations with leading Australian breeders, and quality imported stock from many overseas nurseries. APP 1.3 requires an APP entity to have a clearly expressed and up-to-date APP privacy policy describing how it manages personal information. 6.1 If an APP entity holds personal information about an individual that was collected for a particular purpose (the primary purpose), the entity must not use or disclose the information for another purpose (the secondary purpose) unless: (a) the individual has consented to the use or disclosure of the information; or. Red Fox Orchids will not pass on your personal information to third parties without first obtaining your consent. Any breaches of these policies and procedures must be reported to the relevant staff members manager or supervisor immediately so that any appropriate measures can be taken to mitigate any issues surrounding an identified breach. When it was eventually sent, US customs inspection found some disease and needed to treat the entire box, at an additional cost of $353 for the disinfection. (e) the APP entity is a non-profit organisation and both of the following apply: (i) the information relates to the activities of the organisation; (ii) the information relates solely to the members of the organisation, or to individuals who have regular contact with the organisation in connection with its activities. Last year a small group of orchid enthusiasts in the US placed a combined order with AON for over 100 plants, and my part of the order was 18 plants. 7.6 If an organisation (the first organisation) uses or discloses personal information about an individual: (a) for the purpose of direct marketing by the first organisation; or. Any complaints should be directed to the following contact details in the first instance; In your communication you should detail to Red Fox Orchids the nature of your complaint and how you would like Red Fox Orchids to rectify your complaint. This personal information will be collected in the normal course of business and will relate to Goods and/or Services that are provided by Red Fox Orchids to clients. Where applicable and to the best of Red Fox Orchids knowledge all computers or servers have the required security protections in place to safeguard and protect any personal information that is held by Red Fox Orchids. 9.2 An organisation must not use or disclose a government related identifier of an individual unless: (a) the use or disclosure of the identifier is reasonably necessary for the organisation to verify the identity of the individual for the purposes of the organisations activities or functions; or, (b) the use or disclosure of the identifier is reasonably necessary for the organisation to fulfil its obligations to an agency or a State or Territory authority; or, (c) the use or disclosure of the identifier is required or authorised by or under an Australian law or a court/tribunal order; or, (d) a permitted general situation (other than the situation referred to in item 4 or 5 of the table in subsection 16A(1)) exists in relation to the use or disclosure of the identifier; or, (e) the organisation reasonably believes that the use or disclosure of the identifier is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or. Subscribe to our Newsletter and you will receive monthly email notifications to these valuable updates. We will disclose information in relation to the complaint to any relevant credit provider and or Credit Reporting Body that holds the personal information the subject of the complaint. Red Fox Orchids will only gather information for its particular purpose (primary purpose). Note:There are prerequisites that must be satisfied before the matters mentioned in this sub-clause are prescribed, see subsections 100(2) and (3). To notify a default (subject to 1(c) above). (ii) any other Act of the Commonwealth, or a Norfolk Island enactment, that provides for access by persons to documents; then, despite sub-clause 12.1, the entity is not required to give access to the extent that the entity is required or authorised to refuse to give access. Use or disclosure of government related identifiers. 7.7 If an individual makes a request under subclause 7.6, the first organisation must not charge the individual for the making of, or to give effect to, the request and: (a) if the request is of a kind referred to in paragraph 7.6(c) or (d)the first organisation must give effect to the request within a reasonable period after the request is made; and. Cookies are small files which are stored on your computer. Compliance with the Australian Privacy Principles etc. Australian Privacy Principle 2 anonymity and pseudonymity. (b) it is unreasonable or impracticable to do so. 4/ Respond, with findings, to the complainant within 30 days of receipt. Save my name, email, and website in this browser for the next time I comment. At the time, the owner of the nursery indicated that he needed to renew his export permits, and the estimated date for shipping the order was the last week of August. The first payment may be due at the time of purchase Australian Privacy Principle 11 security of personal information. Note 2:Forpermitted general situation, see section 16A. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. We supply orchids from flasks through to plants in flower. Red Fox Orchids also regularly conducts internal risk management reviews to ensure that its infrastructure (to the best of its knowledge) is secure and any identifiable risks have been mitigated as much as they can be in the normal course of business. Log into or create your Afterpay account, with instant approval decision, Your purchase will be split into 4 payments, payable every 2 weeks, All you need to apply is to have a debit or credit card, to be over 18 years of age, and to be a resident of country offering Afterpay, Late fees and additional eligibility criteria apply. IP address, browser, email client type and other similar details; Reports are available to Red Fox Orchids when Red Fox Orchids sends an email to the client, so Red Fox Orchids may collect and review that information. 2.1 Individuals must have the option of not identifying themselves, or of using a pseudonym, when dealing with an APP entity in relation to a particular matter. 6.5 If an APP entity uses or discloses personal information in accordance with paragraph 6.2(e), the entity must make a written note of the use or disclosure. a systematic monitoring of a publicly accessible area on a large scale. Further, the implementation of cookies notices on Red Fox Orchids website has been activated to ensure Red Fox Orchids clients have adequate protection in providing consent to Red Fox Orchids in withholding their personal data. This material includes, but is not limited to, the design, layout, look, appearance and graphics. In the event that you are not satisfied with the resolution provided, then you can make a complaint to the Information Commissioner on the OAIC website atwww.oaic.gov.au. ALSO OPEN The first Saturday of each month 9am 4pm, We despatch orders regularly to QLD, NSW, VIC, SA, ACT. Inform the individual what personal information is being collected; and, Inform the individual why (the purpose) the personal information is being collected; and, Inform the individual why & when personal information will be disclosed to 3, To assess your application for a credit account; or, To assess your ongoing credit facility; or, To notify a credit reporter of a default by you (providing Red Fox Orchids are a member of an approved OAIC External Dispute Resolution Scheme (EDRS) for consumer defaults); or, To update your details listed on a credit reporters database; or. to receive an email when Newsletters are published. Take exit 152 from M1. Simply phone or email to make an appointment to avoid disappointment. Individual may request not to receive direct marketing communications etc. 1.5 An APP entity must take such steps as are reasonable in the circumstances to make its APP privacy policy available: Note:An APP entity will usually make its APP privacy policy available on the entitys website. Red Fox Orchids does not disclose information about the client to third party overseas recipients unless the client has provided its consent. The exception to this is if the personal information is required in order for Red Fox Orchids to fulfil their performance of services or is required to be maintained and/or stored in accordance with the law. AON's prices are very good, in many cases around $5 US. It is subject to change without notice. Note 1:An act or practice of an agency may be treated as an act or practice of an organisation, see section 7A. We are here, open, and working most days of the year. (b) the entity is required or authorised to refuse to give the individual access to the personal information by or under: (i) the Freedom of Information Act; or. Plants are of the finest quality and fairly priced. (j) giving access would reveal evaluative information generated within the entity in connection with a commercially sensitive decision-making process. It is not a substitute for legal advice. (a) an APP entity is a body corporate; and. 3.1 If an APP entity is an agency, the entity must not collect personal information (other than sensitive information) unless the information is reasonably necessary for, or directly related to, one or more of the entitys functions or activities. 10.2 An APP entity must take such steps (if any) as are reasonable in the circumstances to ensure that the personal information that the entity uses or discloses is, having regard to the purpose of the use or disclosure, accurate, up to date, complete and relevant. read more, Orlando, FL for the last 3 years the Cedar Waxwings read more, Use of this Web site constitutes acceptance of the Davesgarden.com, Return to the Garden Watchdog homepage. (d) the disclosure is conducted in accordance with the guidelines made by the Commissioner for the purposes of this paragraph. (a) the APP entity refuses to correct the personal information as requested by the individual; and. The information provided in this fact sheet is of a general nature. This involves, identifying Red Fox Orchids data protection officer (Privacy Officer), how clients can contact the Privacy Officer and identifying the process of transferring clients personal information. Part 2 Collection Of Personal Information, Australian Privacy Principle 3 collection of solicited personal information, Personal information other than sensitive information. The personal information that is collected may include, but will not be limited to the following; 5/ Publicly available information which relate to the clients activities in Australia, 6/ Any information recorded in the National Personal Insolvency Index, 8/ Medical insurance details (if applicable), 9/ Electronic contact details including email, Facebook and Instagram details, 10/ Next of kin and other contact information where applicable.