I have tried to use mine 4 times and I get no soap to come out only the tool will work. Your input helps Glassdoor refine our pay estimates over time. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. While here, don't forget to rate your customer service experience, add comments and find the latest Bissell customer service news. I Called about this issue and now I have to ship one of them back at my own expense. We use dedicated people and clever technology to safeguard our platform. I took it to a repair shop but they said they do not work on it. If you look at our Netflix Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. It makes lots of noise but doesnt actually clean anything. Contact the customer service of Bissell by your preferred channel: Phone, website, email or social media accounts. Copyright 2007 - 2022, ContactHelp.com. It seems unconscionable that your company provides no remedy for this deficiency-allowing a part that probably is worth less than five dollars to turn an appliance worth hundreds into a useless piece of junk. Bissell also has a line of air purifiers in different sizes to suit small rooms, larger rooms and offices. I have spent way too much time on trying to get this issue resolved my impression was that BISSELL was a brand you could depend on clearly a waste of money and worse time. wasted much time on different platforms they offer to reach them. Great Clips, Any time fitness COLINDALE Very bad costumer service ! Customer service is no help. 2004-2020 These cookies do not store any personal information. I was going to buy another one but now will buy from another competitor instead. on 7/29 at 2:39AM Check out the latest BISSELL Jobs, If youre anything like us, you are enjoying a busy but vibrant life, pausing often to appreciate the crazy, beautiful moments and pausing More. I have had it just over 6 month between i got it, and i wanted to use it second time. We've created these shortcuts and apps to try to help customers like you (and ourselves!) During my search, I have seen that many other people have experienced this identical problem. It is usually located at the lower back or bottom of the machine (for Lift-Off models - remove Lift-Off pod to locate), or behind the cleaning tanks. Leave a feedback or report inaccurate information using the Comments form below. My daughter was showing it off and I have to say it works amazing. And none of them work. Kind of rare these days. Welcome to the Bissell complaints department brought to you by HissingKitty. Important information, contact forms and other customer support options on the Bissell website: Visit site. Heres a sample: This button does not work with screen readers. It is mandatory to procure user consent prior to running these cookies on your website. While 800-237-7691 is Bissell's best toll-free number, there are 2 total ways to get in touch with them. PLEASE REPLY ASAP. Company was founded in 1876 and it is headquartered in Grand Rapids, MI. I was upset when the latch broke which holds the canister to the top of my Bissell multi clean shop vac (2035M). Lake Lucerne: Visitor guide and contact info, How to activate Airtel prepaid SIM? was originally told it would be delivered the next day. Experienced poor customer service? little green machine by Bissell when turn on is running but will pump the good water down the line to clean your spot , I have only used twice on carpet and it stopped working, I cannot find my bill of course bought last year from Canadian tire and of course they wont take it back. About Bissell It is extremely easy to use and very effective for all hard surfaces. Reseller & Worldwide Contact/Sales Department: 616-453-4451 Monday-Friday: 8am-4:45 pm ET. Supplement the carpet cleaners with specially prepared formula and stain removers, and you will be assured of total cleanliness. Phone: 1-844-383-2630 (wi-fi connected product) The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. All rights reserved. It worked! Now they say it will be about 2+ weeks until I receive the refund. Hours: Mon-Fri 8am-10pm, Sat 9am-8pm, Sun 10am-7pm EST; best time to call: 9am, My vacuume did not com with a cercval wand which suctions cracks up, I'm waiting on a charger for my Bissell hand shampooer should have been here but isnt. As we celebrate our rich legacy and heritage, we also recognize that we earn the respect of our 18 comments on LinkedIn. Its usually on the lower back or bottom of the machine (for Lift-Off models, remove the Lift-Off pod to find label) or behind the cleaning tanks. Locate the Bissell corporate office headquarters phone number, address and more at CorporateOfficeOwl.com. Terrible product, worse customer service, no refund after 2 months - constant stalling by their off shore service team - even saying they can't read an email because the text is blurry - every step of the refund process is designed to make you give up - have just launched a small claims request. I didn't think these things wer suppose to happen. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Learn more about our products, culture and history: https://lnkd.in/ge3FTuxf Join #TeamBISSELL: careers.bissell.com, Learn more about the BISSELL Grand Rapids office. Company offers free shipping on vacuums, deep cleaners, steam products, sweepers, mops and brooms. Rather than trying to call Bissell first, consider describing your issue first; from that we may be able to recommend an optimal way to contact them via phone or web. Sad that a simple order cannot go through. IT HELPS WHEN MY YORKIE HAS ACCIDENT-I HAVE TO PULL OUT BIG HOOVER CLEANER AND IT'S HARD TO CLEA. Verification can help ensure real people write reviews about real companies. Its the motor each time. Bissell is ranked 274 out of 1987 in Appliances and Electronics category. Poor quality, Short product life, Customer service is atrocious, Quality of either machine, Does not work. Some related job titles are.css-1c1umss{cursor:pointer;font-size:15px;line-height:24px;color:#1861bf;}.css-1c1umss:hover{color:#0c4085;}Customer Service Specialist salaries with median pay of $74,723,Customer Service Associate salaries with median pay of $61,991,Call Center Representative salaries with median pay of $51,228,Financial Services Representative salaries with median pay of $78,046. Bissell has been lending a helping hand to families to clear up the aftermath of great parties, get-togethers and even daily mishaps big and small. I have searched your site and other parts suppliers, as has my local repair shop, and find that this minor part is unavailable. And yet instead of prompt replacement, there is a lengthy process to even get to repair stage. Thank you for the information. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. I had the pleasure of speaking with Arnold who was extremely polite and super helpful. The air purifiers will ensure that your spaces are dust and pollen free and have clean air for the family. High deductible plan offered to all employess., Offered, but never required this benefit.. I am not investing another $200 in a machine that barely lasts for more than a handful of cleanings, We purchased a Bissell Pro Heat 2X,,a couple year ago to clean our carpets with,,,It worked great was very impessed,,,cleaned it out and rinsed good,,,we got it out again and it will not spray by the cleaning rollers,,,went through all the cleaning steps ,,nozzles not plugged will not spray through that hose,,,the Edge sray works as does the wand on the hose,,,but nothing on the carpet,,,Now Im Very disappointed,,we only got to use this about4 hours total,,,,Will you replace this carpet cleaner,, I know its been 2 years ,but come on,,,one use,,,I read some where that a selanoid is probly bad,,,,If you will not replace this ,,I will not ever buy another Bissell Product,,,,I've read too many complaints,,Thanks for reading this,,,,Steve Lampson 2505 west state rd 64 , Taswell Indiana 47175,,,,Please make me Happy about this product again, I broke the belt on my Upright vacuum Model 1700. when I expressed that it seemed THEY should be the ones worried about getting in touch with fedex and that they should refund me or offer to resend the product. Look for it on the back of the bottle or can, near the bottom. Don't say buy another I can't afford another .What can be done about this. I want to thank you for my wonderful Bissell. its on a white label like this. Head Office Those two belts broke soon after installation. Reached a real person! Where can I get a replacement belt for my newly purchased Bissel Powerbrush Pet XL *Mod wondering when I will get my ordxer, I don't have my order*. I have had for 3 years and it doesn't work as well anymore. Thank You So today, I attempted to replace the belt and in doing so was unable to align the geared belt as instructed. Even though I have only used the new unit a handful of times it has already stopped working properly. I keep it clean so that is not the issue. What can we help you with. correct replacement? We ordered one on line from Bissell and the service rep looked up the numbers and assisted with the order. 2345 Walker Ave NW I bought a Bissell Revolution Pro heat 2X on 11/25/18 for my daughter for x-mas. Find free Bissell manuals and user guides available at ManualOwl.com. Machine stopped working after just 6 uses, 2 months later Im still not getting any help from them, no responses to emails absolutely awful service. Do not buy this product Bissell Pro-Heat has been nothing but a problem machine ! I have gone through 2 Bissel pro heat pet carpet cleaners in the last several years for the amount of money they cost they are not lasting worth a darn the first one I was moving and had to place in storage even though the unit was empty of water and cleaning solution most of the undercarriage plastic parts broke off and when I took it in for repair I was told it would be less expensive to purchase a new one.. No big hassles finding my receipt or anything. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Netflix or CenturyLink. Love my Bissell steam cleaner. Im grateful for their assistance and great customer service. Find here all the different methods for contacting Bissell. I told her as much and because I didn't pay by check but I would send her my bank statement, she said this was not good enough so I canceled this charge you people then had the gall to threatened to ruin my credit I told her I will pay thieves. - OK so it's a belt. never delivered. The latest craze in cleaning solutions is the Bissell upright vacuum cleaner range, which enables you to quickly clean all the rooms in the house and large surfaces. The foot hose has split, rendering my machine useless. Customers can contact Bissell on the companys Twitter account: click here. Besides calling, the next favorite option for customers looking for help is via Online Help for Customer Service. Im so happy. Necessary cookies are absolutely essential for the website to function properly. Its not worth the moneyIt doesnt clean properly and leaves streaks on the tiles. I decided to call you but you are cowards and don't give a phone number. Very disappointed and will not buy a Bissell again. Seriously? Listings for companies similar to Bissell: You Guys Are Giving Me The Run Around I Don't Like It. That is disgusting!!!!!! I didnt get a email stating change made to order or refund status. !After contacting Bissell again and again I have finally received a barcoded label and have been able to return my faulty crosswave.I wait to see what happens next, I simply do not trust BissellFollowing my review, my Crosswave was collected and returned in super fast time. The algorithm is subject to change in future. These cookies will be stored in your browser only with your consent. You prepare food in the kitchen, not dump filth into the sinks. It worked for me too. Companies can ask for reviews via automatic invitations. Phone support hours: Monday-Friday: 9am-9pm ET Besides contact details, the page also offers a brief overview of the vacuum cleaner brand. We do not provide any customer support ourselves. For smaller stains and quick cleaning options, you could choose the portable carpet cleaner that you can whizz around problem areas in a jiffy. Anyone can write a Trustpilot review. instead of offering to send a new one to me at a discount or refund the entire amount including the liquids which I will not need without the carpet cleaner. You replaced it with two belts and a roller. I noticed that the drive shaft ( small drive gear) to the motor was out of round- so it went in an oblong turn. Have a Bissell question? In case of mistakes or missing data - please help us to remain accurate by sending us your feedback. Were the other two belts the All products serve for different cleaning needs like pet clean-up, allergen control, eco-friendly, multi surface, quick and easy, deep down, lightweight and small living spaces. NEVER BUY FROM BISSELL, If I could I would rate 0! I have called the collection agency and told him exactly what happened, he said he was calling kohl fraud department and I would be called by Bissell. I asked for a refund as this was what I had told them and I was told it was a computer error and the item was on the way to me. Can som oone reach to me and help. Ive never had such an appalling lack of customer service for a clearly faulty and expensive machine. I HAVE 2 CATS AND A DOG AND I USED TO BUY A LOT. So no warrenty 200 euro down the drain. Wi-Fi Connected Product Support Only: 844-383-2630 Once you have a purchased a product, register same online to keep track of warranty and servicing. I contacted Bissell and went through the usual troubleshooting before I was advised that I could have it collected free of charge via UPS. Bissel wants me to pay $5 for their machine which never worked right. Analytical cookies are used to understand how visitors interact with the website. A power belt broke on me and I reported it and you company graciously supplied a replacement belt and roller. On cleaning formulas: cleaning formulas do not contain serial numbers. Their product line has premium cleaning products that leaves your house spotlessly clean and your furniture and carpets in pristine condition. This is terrible for the price. We make it easy to file a formal complaint against Bissell online. participate in the cutest game of the year the Puppy Bowl! Undefined cookies are those that are being analyzed and have not been classified into a category as yet. I have only have this vacumann about 3 months. they insisted that due to safety issues the liquids would not be returnable or refunded. I just got an email saying both orders have been processed and are being shipped to my house. I was asked to phone them and did so today only to be told it is expected it will clog up when you use it. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. It would not take it. To compound the issue the customer service agent seemed bored sighing multiple times over the phone, went into lengthy unnecessary diatribe, was argumentative, had an impolite tone, totally unsympathetic and did not arrange for a supervisor at a convenient time until I showed I was extremely annoyed! Ordered today *********** machines in error only need one machine..did not realize un Information gathered by GetHuman researchers and millions of customers that use GetHuman: Sharing is what powers GetHuman's free customer service contact information and tools. You could choose from pet vacuums, bagged vacuums and lift off models all of which can easily clean multiple surfaces. When one thinks of floor care, the one name that immediately springs to mind is Bissell. On my end the tracking says it is on the way back to them and was never delivered. IT HAS BROKEN TWICE! My question is : Im out the $330 until they decide to send my money back and I have to pay for return shipping when I cancelled it within a few hours of placing the order. the model number is actually called an item number. This company will waste your time and steal your money ! A clean home is not just nice to look at or live in, but for a person with allergies it can be terrifying, and at times, life threatening. Want someone to take me step by step to fix problem. Of course I have utubed and googled all about this problem checked the hand tool and that sprays water so I know the pump is working tore the machine all apart . Installed billing and they wanted a receipt however you all use the glossy paper and all the information was gone. Nothing Ive ever had from this company. Here are 8 tips for writing great reviews. I reiterated it is not acceptable to have to struggle to clear it twice a week and very unhygienic and again Cindy at customer services said I just have to do it if it get blocked even if its every single time. Okay, I downloaded the address, found the local UPS drop off point and took the parcel to the drop off point, only to be told that it was not sufficient and that I needed a barcode. I don't expect a product at this price bracket to develop a fault within such a short time. This is Bissell's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Bissell agent. Will never buy from Bissell again, any help for a problem is non existent. Find customer service from top companies including phone number, online support, social media and chat, View all 14 Bissell customer service reviews , Bissell Bolt Ion 2-in-1 Lightweight Cordless Vacuum, Bissell Pet Foundation paying for animal adoptions at local shelters, Tom Bissell's 'Apostle' traces lives of Jesus' disciples. Please help. Related Searches:All Customer Service Representative Salaries|All BISSELL Salaries. !And now that it is just out of warranty they do not help I have rang them every week since January and no response to resolve my issue to fix the machine!!! Broke in under two months of extremely light use! The representative said "Please allow me to see if FedEx automated service will connect me with a representative.Please remain with me." ordered the Big Green Clean machine. Their website glitched while I placed an order and never got the order confirmation page on their website or email. Can't get the upper body to come apart even though the video I watched says it easily pulls apart after removing several screws good luck with that the only way that thing is coming apart is if the plastic is cracked and broken up so I still cannot access the lever that is supposed to control the water spray.. All the information on this website is gathered from the companies websites, social media and customer feedback. ADA Consumers: 855-847-3133 I have an old * - * Vac that I would like to replace. Seriously?! I called him and he gave me a fictitious information. after much time I got a message saying that I was correct in what I informed them a week ago, that due to multiple labels it was being sent back to them. Its too late to return to store as its been 6 months. They requested a picture of the part and a picture of the sticker with model etc from the vac and the approximate purchase date. I absolutely HATE your commercial, where the girl cleans up the dogs dirty footprints, and then dumps the dirty water down the KITCHEN sink. If you are a pet parent, you can be confident that Bissell will have the perfect product for you to ensure that pet shedding does not hamper any member of your family. Add on a Febreze cleaning formula suited to your product and viola, you are ready to take on the toughest spots at home. I am trying to register my Bissel Perfect Sweep Fl Have a proheat *x revolution pet deep cleaner series ****, model *****,***** getting no spray, No spray at all. AND DON'T TELL ME TO TOILET TRAIN THE ANIMALS. Find contact information for Bissell customer service and technical support below. Information provided by various external sources. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. You are cowards and thieves. They accept all major cards. I do wish that the offered sales at some point to bring the cost down though. It has been over 30 days since purchase. Pissed Consumer 2022 All Tune in for the Puppy Bowl pre-game show, as it will BISSELL is proud to celebrate 145 years in business. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Need confirmation email, I ordered a bissell zing canister hose #161-3049 order #29368 and I am being told that the order can not be delivered because the address is insufficient can you help me, I got a prepaid shipping label tfrom you so I can return my Bissell do I have to wrap it up or does fedex, Need a charger for my air ram vac model 1984, Ordered one cross pro got 2 charged for 2, My card on my vacuum broke and I do have a warranty, https://www.bissell.com/support/helpful-resources/faqs. This is the employer's chance to tell you why you should work for them. Why isn't there an option to speak to a CUSTOMER SERVICE agent for customers without an account? Saturday: 9am-8pm ET. Bissell customer service postal address: 2345 Walker Ave NW, Grand Rapids, MI 49544, USA. As we celebrate our rich legacy and heritage, we also recognize that we earn the respect of our customers every day through the hard work and diligence of our valued Associates around the world. All reviews are published without moderation. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. New cordless sweeper will not charge. The Bissell Bolt Ion 2-in-1 Lightweight Cordless Vacuum is highly maneuverable and has a built-in hand vac, but careless construction and a lack of suction power make it a poor choice. Some of the links are affiliate links. I tried cleaning out hose running water through No Luck . IT IS NO GOOD YOU WRITING AND TELLING ME TO USE THIS OR THAT. This phone number is Bissell's Best Phone Number because 3,204 customers like you used this contact information over the last 18 months and gave us feedback. Now when I put on it on quickclean it make a spot that was cleaned socking wet very wet. In 2010 I bought a Bissell rug shampooed and it broke after 2 uses I took it back to a west valley store you didn't have another Bissell but you did have a Hoover I took it to customer service and the clerk started to do an exchange when the manager came out and he called the customer service to his office the agent came out and said he had to charge my card and assured me the credit would be applied back to my card I told him I would be upset if this was not credited to my account. It was broken. It broke. I plan to fight the charge with American Express. Thanks -rct. They have a range of steam mops, steam cleaners and wet and dry vacuums with spin mops and the specific formula to leave your home spotless and fresh smelling. In short, the two companies are not related. I WILL NEVER PURCHASE ANOTHER BISSELL PRODUCT #RIP OFF#TROUBLE#WASTE OF MONEY#ANTI AMERICAN MADE IN CHINA, A few months ago I bought a vacuum cleaner at Walmart when your bissell's the kind with the canister and it just didn't work and have part so by the time I took it back they said it's too late to return it or exchange it the same day I bought another Bissell the old-fashioned kind with the bag the one I bought first I still have the receipt somewhere I threw that I can hear away eventually cuz I was tired of carrying it around in my car no I'd like to get reimbursed somehow I'm really mad at myself for letting this happen and I'm at Walmart so I like your new got the new one I got. Read this guide, Hisense Appliances Customer Service Contact Details, KitchenAid Customer Support Contact Information, GE Appliances Customer Support All the Details, Whirlpool Customer Support Contact Information. Second order gave me the confirmation page and email immediately after placing the order. I don't need the roller but do need a belt. .css-18stkbk{font-size:15px;line-height:24px;color:#505863;font-weight:700;}How accurate does $67,246 look to you? It turns my stomach every time I see it. On cleaning formulas the model number is actually called an item number. The average salary for a Customer Service Representative is $34,693 per year in Grand Rapids, MI, which is 48% lower than the average BISSELL salary of $67,246 per year for this job. Or take a look at the CenturyLink Phone Number page. Used it one time on a car seat. Nice work Bissell. These cookies track visitors across websites and collect information to provide customized ads. Need to contact the Bissell corporate office? The store manager (a Hispanic man) committed fraud by giving false information. Noticed PayPal was charged twice. The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. Disclaimer: custservice.org strives to keep its information accurate and up to date. Watched videos no help. _____. It cost me 200.00.I have the receipt. And you can click here if you want to compare all the contact information we've gathered for Bissell. The last one was labeled P/N 3031120. For the hard floor areas in your house, you could opt for the Bissell steam cleaner and you will be assured of perfectly shiny hard floors without going through the hassle of using a mop and bucket. On machines its on a white label like this. Look for it on the back of the bottle or can, near the bottom. We've created these shortcuts and apps to try to help customers like you (and ourselves!) We hope you are too! I asked if they can cancel the order and refund me. Dear lord why are they making this impossible to get ahold of someone! BISSELL is excited to (once again!) I have looked up the Belt No.for the Model 1700 and discovered it was 2031093-2 pk. In total, Bissell has 1 phone number. Heres a sample: On machines: The serial number is located on a white label like this. Worst customer service ever! It seemed the previous was too tight.. CHRISTMAS GIFT BOUGHT AT WALMART WITH 2 YR WARRANTY ,LOST BOX AND RECEIPT I HAVN'T USED CLEANER 10 TIMES BECAUSE ALL SHAMPOO LEAKS OUT ALL AT ONCE AFTER 5TH USE. *i 'd forgotten to repl We took our vacuum to the place they told us too they said it's not fixable what should we do. The Belt part no weas 3031120. Al After communications with customer services about a faulty vacuum cleaner that keeps blocking up after every couple of uses and I get filthy hands and dirt everywhere trying to pull the blockage out and had to buy a gadget to reach further down the hose. UNABLE TO CONTACT YOU BY TELEPHONE? IT IS USEFUL IN AN EMERGENCY. Just had to tell you my feelings. It was a little bit on the expensive side, but you get what you pay for. Extremely poor product. If you think this information is inaccurate or know of other ways to contact Bissell please let us know so we can share with other customers. Register with them to start shopping and you can avail of free delivery if you shop for more than $40. There are twelve models in this range that you can check, and opt for the one most suitable for your unique cleaning requirement.