I was surprised to find that, despite offering luxury toiletries, common extras like bathrobes, face cloths or slippers wouldnt be available. Taxes and fees that are shown are estimates only. The only way to leave a review is to first make a booking. For the moment we have some restrictions due SARS-CoV-2 (Covid 19) and the New Years Party is canceled. Respect the privacy of others. Hi, is it possible to open the window in the bedrooms? The hotel opened March 1st 2019 with 810 modern hotel rooms, 22 meeting rooms and three exciting bars and restaurants; the urban food bar Hub Bar on the ground floor, Top Floor restaurant Norda and our bar and terrace Calmeyers Hage. Beware that you cannot pick when to have breakfast, Hi Lady_Custard, We are sorry to hear that your stay didnt meet your expectations. We were assigned with a specific time slot for breakfast (9 am, just like all the other wedding guests. With our Flex rate, HRS customers can always cancel their hotel bookings free of charge before 6 pm on the check-in day. and Atmosphere at the hotel were rated particularly well. Nice breakfast and great location to start with. Asked about: Double Room with City View Is the swimming pool and sauna currently open? They'll have to be paid for separately during your stay. Your current language is English (US), Clarion Hotel The Hub has been welcoming Booking.com guests since Oct 20, 2006, Located in the heart of Oslo, this hotel has an excellent location score of 9.6. When would you like to stay at Clarion Hotel The Hub? There are more places to choose from in the. The nearest airport is 36.9 km from the hotel. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. :), Worst hotel stay of my life; terrible service by hotel staff, To start off, I've never left a negative review for a hotel in my life. Best regards, Marianne Hybakk Hotel Manager. Conveniently located restaurants include Basso Social, Mehfel Restaurant, and MANTRA by Mr India. We were disappointed with lack of choice of evening meal that we were offered but that might be down to Titan. Some of these cookies are essential, while others help us to improve your experience by providing insights into how the site is being used. Quite disappointing overall, one positive was the food at the wedding - simply delicious. Hi, Error: The gym and relax area with a pool is on the lower ground floor and a large field on the roof provides locally produced microgreens and vegetables to the hotel, as well as offering a green space in this urban environment. Second, I had an issue with the room Im staying in and they switched me over to a SMALLER room. Hi miltonnieves, We are sorry to hear that your stay didnt your expectations. The room had everything! Questions and answers should be property- or room-related. Charges may apply. Since no one answers calls from the hotel room phone, all requests must be made through the front desk. Hi, no, unfortunately. Asked about: Standard Double or Twin Room Copyright 2022 Northstar Travel Media, LLC. We stayed in the Clarion for one night for a wedding in July. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Really sorry to read that this is your experience of our hotel. Sebastian | The Hub, Hello, Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. This web site is not responsible for any inaccuracies in the photos. Note: It is the responsibility of the hotel chain and/or the individual property to ensure the accuracy of the photos displayed. Regarding parking this is run by Aimo park and prices is according to average prices in central Oslo. Actual travel distances may vary. I will never came back. The breakfast was absolutely FABULOUS, more choice than I've ever seen at anywhere else in the world, Dear Ian, Thank you so much for wonderful words about our hotel. The website cannot function properly without these cookies, and can only be disabled by changing your browser preferences. I regret staying here because it ruined an experience that should have been a great one. Location, modern design, bathroom amenities and breakfast. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Asked about: Superior Double or Twin Room All distances are measured in straight lines. There was the chance to be healthy or a little indulgent if you wanted to be. One problem - the phone didnt work! Best regards Olivia, Welcome Office. To be able to use HRS in full range, we recommend activating Javascript in your browser. Continued health and safety of hotel guests is of highest priority of HRS. Room ultra small. What are some restaurants close to Clarion Hotel The Hub? fantastic hotel staff all the way from the reception to housekeeping. Only a customer who booked through Booking.com and stayed at a specific property can write a review. To complete the signup process, please check your inbox for an email from us. (score from 5232 reviews). Ask for a street facing room. Check-in is possible from 11:26 at the earliest. Are the hotel rooms equipped with air conditioning? The breakfast was outstanding!, Location, modern design, bathroom amenities and breakfast., Nice breakfast and great location to start with. We were initially taken to a pokey little room on the far side of the conference area. Nearby attractions include The Escape Games (0.2 miles), VR Games Zone (0.08 miles), and AdventureRooms Oslo (0.2 miles). ), which didnt suit us, so we couldnt even avail of this service. Can I have breakfast in Clarion Hotel The Hub? The parking is also eye-wateringly expensive, not far off the price of a room for the night. You can find details under Terms and Conditions and FAQs. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Hotel built in 1952, Best regards, Sandra, Marketing Coordinator. Review collected in partnership with NordicChoiceHotels.com. I've always given them the benefit of the doubt, and will ALWAYS reach out to the manager or any other employee before even THINKING about posting an online review, but here we are. Can advisors add a surcharge to cover credit card fees? Additional sorting options might be available (by type of traveler, by score, etc). Ideal for guests looking to be in the middle of all the action and will be a great choice for everyone, regardless of whether you're a tourist, conference guest or local resident. Best regards We use cookies to optimise site functionality and give you the best possible experience. Your current currency is U.S. Dollar, Choose your language. Was depressive. Trade fair/conference hotel, Excellent location show map You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. We highly appreciate your feedback and please do not hesitate to contact me directly on marianne.hoybakk@choice.no for more information. After their trip, guests tell us about their stay. Check-out is possible at the latest by 11:26 clock. If you booked through us and want to leave a review, please sign in first. The hotel does not have its own restaurant. lovely lobby and elevators. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. Pets are allowed on request. . We have people and automated systems that specialize in detecting fake reviews submitted to our platform. Lovely. This service may contain translations powered by Google. the lobby is so cosy and comfy, the bed is beyond fluffy, breakfast was fantastic staff were very pleasant and helpful. Hotel chain/brand: Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details. They will only use them to call, not answer. Not occupied Does Clarion Hotel The Hub offer free WLAN in the room? Your password has been successfully reset. sinthu, Hi! WiFi is available in all areas and is free of charge. Biskop Gunnerusgate 3, 0106 Oslo, Norway Very noisy at night, room was right above busy street. Booking.com does not accept responsibility or liability for any question or answers. The next station is 0.2 km away from the accommodation. Only good breakfast. We use some social sharing plugins, to allow you to share certain pages of our website on social media. In summer, the terrace is a nice place for afternoon coffee or evening cocktails. Hi brianD1083IL, Thank you for taking your time to write us a review. The hotel is located in the heart of city center and especially during the summer weekends it can be a bit noise outside. Ive never been so mistreated by hotel staff in any of my hotel stays, even at hotels with lower star ratings. When booking more than 9 rooms, different policies and additional supplements may apply. No-smoking room 0, Salwan. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. Does the hotel have a shuttle bus to pick up from Oslo airport & back for booked residents of the hotel ? These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. The location was easily walkable from the train station from the airport. No, unfortunately not. to say thanks. I hope you will give us the change to really show you that we are a great hotel to visit and change your mind about our services. Yes, a parking garage and paid public parking on-site are available to guests. We are the largerst hotel in the Nordic countires with over 800 hotel rooms and therefore it may feel like the rooms are a bit far away. Best regards Niclas, Welcome Office, Dear Sir/Madam Aimopark operates a public parking garage underneath the hotel, with direct access to the hotel lobby via elevator. Reception manned at weekends We apologize for the inconvenience under your stay. Clarion Hotel The Hub is located just 2 minutes walk from Oslo Central Station, which connects to the tram, subway and airport express train. Guests. We highly appropriate you for taking the time . Very unfortunate that it occurred, but I can promise that the system was fixed very quickly and have been running very well on regular basis. Respect the privacy of others. Hi, will the pool and spa be open 2-4. and we will continue to work to figure out how we can avoid the long line on phone calls. New or existing reservations, cancellations etc) please refer to the My Booking section on the website or alternatively the Contact Us page. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. Clarion the Hub is the absolute worst hotel Ive stayed in, in my entire life. There was the chance to be healthy or a little indulgent if you wanted to be., Decor is beautiful and the breakfast is exceptional, Check in to check out this hotel is wonderful. Prices for cribs and extra beds aren't included in the total price. It contains a link that you will need to click to reset your password. You can pay at the hotel with the following means of payment: Can I collect miles and points during a trip? Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. Subway Access, Excellent location rated 9.6/10! We are happy to hear that you enjoyed our breakfast and we hope to see you again! Hi D854MCagnieszkam, Thank you for taking your time to write us a review. Click here to read post guidelines. The lobby was beautiful, loved the elevators. The staff are also brilliant - especially when you have to change rooms twice in three days!! On behalf of the team and all of us at Clarion Hotel The Hub I apologize, and look forward to hear from you. Friendly hotel staff. Best regards, Sandra. Best regards We are happy that you enjoyed your breakfast and we hope to see you again! Marianne Hybakk Hotel Manager, Best breakfast EVER and a perfect location in Central Oslo, We stayed in this central Oslo hotel for three nights. Sign up and we'll send the best deals to you. 100 % of HRS guests recommend the Clarion Hotel The Hub for their next stay. Booking not found double-check your booking number and PIN then try again. Not occupied Please enter the dates of your stay and check what conditions apply to your preferred room. Hoda/Welcome Office, Hello, This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. extra bed for 3rd person. These plugins place cookies so that you can correctly view how many times a page has been shared. You can take the train or bus from the airport. You can sort and/or filter them by time of year, review score, and more. The room had everything! Which popular attractions are close to Clarion Hotel The Hub? All rooms have air-conditioning, cable TV and a tea/coffee maker. Clarion Hotel The Hub was rated 9.5 by 1 guests on average. We every day follow up reports of phone calls and yes you are right: the amount of phone calls during the summer period have increase with 30.000 guests in the hotel during June and the use of phone in the rooms has increased in one month from 30 % up to 74 %. Hi yes, the train station is 2 minute walk from the hotel. Cancellation and prepayment policies vary according to accommodations type. * What are the advantages of booking the Clarion Hotel The Hub via HRS? They just do not. My kids enjoyed the pool, I went for a sauna, it wasnt working properly, my room was hotter. The number of extra beds and cribs allowed depends on the option you choose. Essential cookies enable core functionality. Public parking is available on site (reservation is not possible) and costs NOK 490 per day. Scandinavian inspired dishes and sustainable food can be enjoyed under the high glass roof of the la carte Restaurant Norda on the top floor, with a concept by the famed chef Marcus Samuelsson. So here also I want to clarify what has gone wrong under your stay to make sure it will not happen again. Nice menu here to! Some of the rooms have bathtubs and some have showers if you want a room with a bathtub is on request and have an additional fee for kr 150,- To complete the password reset process, please check your inbox for an email from us. You'll receive an email as soon as the property answers your question. Try again. Amenities are in all rooms unless noted otherwise. , Hi how we get to your hotel from Oslo airport thanks. Yes, this is possible in all our rooms. the listing only states 1 double bed. Something went wrong please try again later. Which payment methods can I use to pay in Clarion Hotel The Hub? Yes with several caveats. We recommend all guests to use our chat services 24/7 for faster replies and also we give an honest info about up this in the voice mail regarding up to 2 hours waiting time on phone please chat with us or visit our front desk. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Check-In Welcome back. Welcome Office, Hello and thank you for your request. Contributions should be travel related. Good views of the rooftop. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. We hope to see you again! Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Do not visit this hotel in summer, it has no air conditioning. To see correct prices and occupancy info, add the number and ages of children in your group to your search. With your myHRS account, you will earn miles & points with our partners 'Miles & More', 'BahnBonus' or the 'Boomerang Club' every time you book a hotel. We were recommend to do an upgrade to our room for 15 per day. Choose your room 48 hrs prior to arrival. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines. Clarion Hotel The Hub accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Since we arrived very early our room was not ready yet, but we soon got a call that our room was ready (quite early). That's how we know our reviews come from real guests who have stayed at the property. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. We do have vegetarian alternatives for breakfast. Are any cleaning services offered at Clarion Hotel The Hub? Regarding the downgrade of your room please contact me on marianne.hoybakk@choice.no and I will take a look at your booking and the reservation. Sebastian | The Hub. They're also applicable regardless of the comment's tone. The breakfast had one of the best selections I had seen in a long time! Clarion Hotel The Hub has 24 meeting rooms with a capacity of up to 1850 people, including 10 boardrooms and a VIP room of 80 square yards. All in all, if you are planning on coming to Oslo, look for another hotel. A 180 square yards gym is also available. If you find a better offer, we will refund you the difference. To top it all off, Nordic Choice Hotels, the corporate owners of the hotel, will leave you on hold for 2+ hours, regardless of when you call. Double room lovely lobby and elevators. Clarion Hotel The Hub takes special requests add in the next step! There are more repeat guests here than most other properties. Contributions should be appropriate for a global audience. In all our guest rooms you may set your preference on temperature - however, you may only adjust the temperature with some degrees. very cute designer touches in the rooms and bathrooms., the lobby is so cosy and comfy, the bed is beyond fluffy, breakfast was fantastic staff were very pleasant and helpful, The breakfast had one of the best selections I had seen in a long time! We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. I can assure you that we take your feedback really seriously and that we always work to improve. Wish you a great summer. Three, there is absolutely NO coordination between the front desk and other sectors of the hotel (room service, housekeeping, etc). Exceptionally comfortabele bed. The well-being of guests is top of mind at Choice-branded hotels. Biskop Gunnerus' gate 3, Oslo 0155 Norway, Lock in the lowest price from these sites, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, Stay-at-home policy for staff with symptoms. is there another bed? When it comes to fixing operational woes, perhaps no airline has as much at stake as Delta. Thought I would ring down. How to get to Clarion Hotel The Hub from Oslo Airport. Hello, is there access for hotel guests to see new years 2022 fireworks from rooftop? When I went downstairs, I realized that the front desk employees casually ignore calls without even paying attention to their desk phones.