}, 5 "contentUrl": "/slide/5024718/16/images/19/MIGRATE+TO+MICROSOFT+SHARE+POINT.jpg", KNOWLEDGE MANAGEMENT AT ACCENTURETEAM #3 Anocha Jivanuwong Larry Wandowich Michael Hobday Preetipal Paul Sheila Ray 2001. However, there has been a breakdown to the true purpose of KM which is to bring the right knowledge to the right person at the right time in the right context. Messages for the Modern Leader. HUMAN CAPITAL. "name": "INFORMATION PROBLEM", About British Telecom "@type": "ImageObject", As the article specifically shows through a series of vignettes and short scenarios, in the absence of a synchronized content management and knowledge management strategy, associates are left to forage and seek out information through their informal contacts. "width": "800" In 2001 Accenture took the bold step of separating from its parent, Arthur Andersen. "@type": "ImageObject", "@type": "ImageObject", and pay only $8.00 each. "@context": "http://schema.org", Harvard Business Publishing is an affiliate of Harvard Business School. ", MIGRATE TO MICROSOFT SHARE POINTCONS It will require additional cost Risk of losing some information during shift to the new system Training needed Change management needed Not every thing can be moved and may lose some information Once started completion of the change over to Microsoft technologies is very critical otherwise it can result in a more chaotic environment Tom Sheridan IT Director Gas Technology Institute (GTI). ", "@context": "http://schema.org", "name": "ALTERNATIVES FOR ACCENTURE", { British Telecom -- Building Customer Relationships "description": "USER FLOW", ", "contentUrl": "/slide/5024718/16/images/29/Accenture+today.jpg", Share buttons are a little bit lower. ", Learning should be a core principal of your organization. Despite the fact that Deloitte did have databases, the lack of integration across them hindered the ability of associates to better collaborate with each other and with clients to get them to their goals (Themistocleous, Mantzana, Morabito, 2009). Minimal training required. Migrate the Accenture Knowledge Exchange to a corporate portal based on SharePoint. Knowledge Accenture Team 3 Katia ArrusJonathan Hayes Cristian OrellanaJay Bashucky Suresh Jayaraman. "contentUrl": "/slide/5024718/16/images/10/KNOWLEDGE+MANAGEMENT+FRAMEWORK.jpg", }, 4 A Solution and Its Advantages. { { "@type": "ImageObject", STEP #4. "contentUrl": "/slide/5024718/16/images/4/ACCENTURE.jpg", 1 "@context": "http://schema.org", "name": "Technology problem Lotus Notes Decentralized Dated Platform", Change management needed. Will improve efficiency in the long term after development, deployment and management of KM channels and processes. ORGANIZATIONAL PROBLEM "contentUrl": "/slide/5024718/16/images/11/INFORMATION+PROBLEM.jpg", (Hill, p.54) It is common. Copyright 2022 Harvard Business School Publishing. "width": "800" and pay only $8.25 each, Buy 500 or above { { Additional challenges are in the areas of application development, design, navigation and integration of existing applications into the KX Global platform, logistics and an introduction to the use of corporate-wide processes over merely relying on information networks for fulfilling information and knowledge requests. Publication Date: { "description": "ACCENTURE \u2013 THE ORGANIZATION", This is a copyrighted PDF. It will require additional cost. "name": "ORGANIZATIONAL PROBLEM", "@context": "http://schema.org", Knowledge Management can allow leaders to track success measures and develop clear competencies. "contentUrl": "/slide/5024718/16/images/16/Alternatives+for+accenture.jpg", ACCENTURE Years of experience have been captured in thousands of documents covering market research, financial analyses, engagement histories, and position papers Long History of focusing on knowledge management STEP #1 "name": "WHAT YOU CAN EXPECT SIDE STEP STEP #1 STEP #2 STEP #3 STEP #4 STEP #5", STEP #", "@type": "ImageObject", Saba Confidential 1 Next Generation HCDM April 16, 2003 E-Learning Brazil Conference Magna Session Bobby Yazdani President and COO. Paperdue.com uses cookies to offer you the best service. ONE1 Knowledge and the Organisation. This caused significant friction between the two groups. "description": "Simplify end user\u2019s experience. { 3 (June 1): 201-220. STEP #8 Many independent unit based knowledge sharing tools that are seen as. MIGRATE TO MICROSOFT SHARE POINTPROS It will replace Lotus notes that is not proving to be very efficient for the company Supports companys strategic shift to Microsoft Technologies and away from Lotus notes Company is already moving towards web based portals Will improve efficiency in the long term after development, deployment and management of KM channels and processes "contentUrl": "https://images.coubme.com/16/5024718/slides/slide_30.jpg", Describes knowledge management initiatives at Siemens Spain, with a special emphasis on building communities of practice. Learn more, Download this Thesis in word format (.docx), Knowledge Navigator Tablet PC the Proposed New. McGraw-Hill/Irwin 2008 The McGraw-Hill Companies, All Rights Reserved Chapter 15 Creating Collaborative Partnerships. "@context": "http://schema.org", "@type": "ImageObject", Senior Management is of the mindset that there must be clearly demonstrated value for future investments (i.e. A case of cobbler's children so to speak, Deloitte had failed to turn one of its most potentially lethal competitive weapons, its own accumulated knowledge, into a strong service differentiator over the long-term. "name": "ACCENTURE", ", ", This analysis, Change Management -- a Case Study of British Telecom "@context": "http://schema.org", . KNOWLEDGE MANAGEMENT A set of methods and tools than can be used to discover, create, integrate, store, represent, and distribute knowledge for achieving a particular objective "name": "ACCENTURE \u2013 THE ORGANIZATION", STEP #6. *Not Affiliated, Sponsored or Endorsed by any University. "contentUrl": "/slide/5024718/16/images/34/QUESTIONS+THANK+YOU+FOR+LISTENING%21%21.jpg", }, 28 Centralize development and operations of the Accenture Knowledge Management. "@type": "ImageObject", "@type": "ImageObject", Change Management -- A Case Study of British Telecom { "@type": "ImageObject", Learning should be a core principal of your organization. The trusted advisor revealed. ", All Rights Reserved. "contentUrl": "/slide/5024718/16/images/2/WHAT+YOU+CAN+EXPECT+SIDE+STEP+STEP+%231+STEP+%232+STEP+%233+STEP+%234+STEP+%235.jpg", If you'd like to share this PDF, you can purchase copyright permissions by increasing the quantity. "@context": "http://schema.org", ALTERNATIVES FOR ACCENTURE "name": "KNOWLEDGE MANAGEMENT", We think you have liked this presentation. Aside from the "not invented here" attitude that many had for the development being done offshore in India for the KX Global Portal, ironically many of the system analysts given responsibility for working with the Indian development teams realized their skill sets surpassed that of the developers. { "contentUrl": "/slide/5024718/16/images/3/ACCENTURE+%E2%80%93+THE+ORGANIZATION.jpg", "description": "Accenture today", The case study only partially mentions this, yet it is a very critical concern given how much Accenture clients are relying on this firm to interpret and make the most of all forms of content, from the highly structured data that is generated from IT systems to unstructured data gained from Web 2.0 (Bernoff, Li, 2008) applications and technologies. { "width": "800" About CRM ", "description": "A set of methods and tools than can be used to discover, create, integrate, store, represent, and distribute knowledge for achieving a particular objective. Improve search and browse features. ", Symantec Vision and Strategy for the Information-Centric Enterprise Muhamed Bavi Senior Technology Consultant SEE. Simplify content management. Thank you! ", { { The proposed new product that an entirely new venture will be based on is the Knowledge Navigator Tablet PC. ", Second, the design and navigation of the KX Global Knowledge system had to take into account over thirty different applications, all created by separate groups throughout Accenture. The Pros\/Cons to the Alternatives. "description": "CONS. Harnessing the Power of the Oh-So-Social Web. "description": "ACCENTURE TODAY", "@context": "http://schema.org", Supports company\u2019s strategic shift to Microsoft Technologies and away from Lotus notes. Website 2: http://changingminds.org/disciplines/change_management/change_management.htm - This website concentrates on the more academic aspects, Time management is extremely important for Kudler Foods because it is introducing a new product line which is a perishable good. "width": "800" "name": "KNOWLEDGE MANAGEMENT FRAMEWORK", Accenture today "@context": "http://schema.org", "width": "800" Delivered, Years of experience have been captured in thousands of documents covering market research, financial analyses, engagement histories, and position papers, Long History of focusing on knowledge management. The success or failure of the KX Global Rollout will be in proportion to how effective the project leaders are in infusing a high sense of ownership in each of those Accenture teams most impacted by the corporate-wide knowledge management project. Risk of losing some information during shift to the new system. Will work under the limitations of the current system: No clear governance structure, duplication of data, difficult to search. STEP #3. KNOWLEDGE MANAGEMENT Knowledge Hierarchy Categories of Knowledge. "name": "", Cost effective. "name": "SPECIFIC BUSINESS GOALS", "description": "QUESTIONS THANK YOU FOR LISTENING!! "name": "KNOWLEDGE MANAGEMENT AT ACCENTURE", "width": "800" "name": "", "name": "USER FLOW", "description": "PROS. The transition from Lotus Notes to the KX Global Rollout did not follow the traditional progression of senior management dictating the need for this; rather, it was the realization that for each member of a development team to excel in their jobs, an urgent redirection of strategy was critical (Terjessen, 2003). "width": "800" "description": "PROS. Cost Savings. STEP #2.