What methods of payment do you accept? These are not real sterling silver rings. Since ring was engraved you cannot do returns. You will be deleted for negative comments. 2 verified review sites, Lajerrio Jewelry has an average rating of thats why your order takes so long because it takes them a month to get it from WISH! The ring is not silver as advertised and neither are the stones sapphire. Ordered a silver ring as this company was based in U.K. . I cant get them to give me my order number and now Im looking under my account with that company and its saying I dont have any orders placed. Alright, it only cost about $23. The reviews & complaints posted about Lajerrio was submitted by a member or guest on this website. I love it!!! Capturing the overall customer experience is unlike anything on the market. It looks very realistic and as if it really hosts an actual diamond. I will up date you . I love my ring! None Over 2 carat but OMG this ring is everything I ever wanted. About Jewellery The ring shipped 9 days after ordering from China. Please click this link to reset your password. can't put photo on here unfortunately. i then had to escalate this to paypal. As a matter of policy, BBB does not endorse any product, service or business. Ordered matching rings for me and my girlfriend for her 21st birthday present a month in advance to make sure they arrived in time due to engravings and have had nothing show up. All Rights Reserved. Im so in love with my new ring, I definitely recommend this. 2). Please dont fall for this scam. Up, Report Filed: Corporate Services LLC 3801 Plaza Tower Dr. Baton Rouge LA 70816 filed a UCC-1 in Feb. 2016 no notices. Do not buy from them. Which is definitely not what I ordered ring is fake and tacky looks as though it came out of a cracker . Our website has been verified by Norton Secured Seal and using HTTPS security protocol. Defaulters.com does not edit or remove any aspect of the report and is simply a consumer grievance free-speech platform. Got delivered even quicker than was described. 139.26, Special Price It has now been over a month and my ring has been in Ready to ship status for 2 weeks. After plunking down 20k then another 20k I realized Dan Warner did not have have a clue to what he was doing. Take it to a real jeweler. Payment Horrible products, such pathetically made rings and very slow shipping! Oh and that cleaning cloth u have to get one of those the thing is unbelievable . Hes all about space so meteorite was just amazing to have for his wedding band. The fit was perfect. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. My experience is essentially a coin flip. Follow to get Lajerrio Jewelry's best codes & discounts. After my third contact, someone finally got back to me, after I promised to make a complaint to PayPal, & promised to track it for me. This company is the worst. I've order 3 rings off this site lajerrio and all I can say the prices are good and the rings are beautiful its takes about 3wks for delivery but worth the wait. The engraving on the inside is also beautiful. I will never do business with this company again. Become a verified brand rep for Lajerrio Jewelry and amplify your brand's voice on Knoji. Within under 30 days of wearing ring it turned color even with extreme caution and care. This complaint and/or review was posted on Defaulters.com on 22:10 pm, December 29, 2017 (CST) and is a permanent record located at: https://www.defaulters.com/scam/lajerrio/. Registered Logos, Photographs and Trademarks used by permission. If it doesn't work, please contact us and we will reset the password for you. 184.10, Special Price Any and all opinions and information are published as is. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Please Contact Us for help, or you can choose to Chat Now. I ordered 2 rings and they both are incorrectly sized and they refuse to do anything but give me a discount to try again. One month! What are Lajerrio Jewelry's social media pages? Maybe the day of. Unlike natural gemstones that are mined from the earth using large machinery, explosives, and unsafe working conditions, our stone was developed to be more durable with better optical characteristics than of a diamond while maintaining an ethical standard to protect our environment. 3. Due to sensitivity with time I paid for the 4-8 day shipping given I thought it was coming from the UK, I assumed I'd have plenty of time. - I'm starting to think I got scammed and if I did I will take it up with my bank. 3. Please note that you can only change the shipping address while your order is still in production. (Optional) Attach a photo with your reply. (Optional) Include a photo to illustrate your review of Lajerrio Jewelry's contact information. You can use Track Order to check the Tracking information of your order. We don't have payment plans such as layaway for the time being at present. We have three shipping methods including expedited shipping, standard shipping and free shipping. Every piece is carefully inspected. Still no answer about my order. Returns Very very bad ugly shit Chinese people and company. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. 1). International Association of Better Business Bureaus. This is the 4th and absolute last time Im being ripped off by tacky Chinese rubbish ! This was an extremely unpleasant experience. Joy then offered to give me 20% of my money back if i returned the item to her and i paid for the return shipping. As I was warned by someone else all.of their rings com feom Wish.com. Will be fighting for my full refund and only wished I had checked the reviews properly before ordering. So be very wary of this company. Yes, we do have Large selection of Engravable Jewelry which you can customize with your own message. But know that even on wish the rings that are advertised as .925 are plated. Please provide your verification details which will be used for claim procedure. I was told if I did not want to wait I could cancel. I spent extra $20 for an express delivery option but received after 2 months???? Your stones fell out because the ring i not real. Standard Shipping + Processing Time: 11-17 business days. Just save yourself the drama and dont use them. Right and do not care at all about satisfying their customers and making things right! After numerous back and forth they instructed me to return the ring and they would exchange it. They shipped my order to a different state. Where can I find Lajerrio Jewelry's contact information? Its stunning!!! Now Im getting the run around about my rings. 167.70. It is a near perfect dupe looking top down. Please, rest assured that our company is both legal and formal. I demanded a refund and was told they couldnt give me the refund because the package had already shipped. Lajerrio is an online jewelry purveyor founded in 2015. The ring is nice but too small! I love love love my beautiful new ring!!! Once your order has been shipped, we cannot change the shipping address nor delivery options. In order to eliminate the extra costs associated with physical storefronts (rent, insurance, staff), we currently only have an online store. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Moreover, you can also look up for real-life pictures from our gallery or Facebook page. 66.58, Retail Price: Its gorgeous in person and my fianc LOVES it!!! Great fashion rings. Claim request is processed after verification.. The product was received by Stemooica on. Pretty much they sale poor quality rings at very high prices. Is really sparkly and exactly what I was expecting. I dont want a refund, I dont want an exchange, I only want what I ordered. You can find the shipping information for your country in "International Shipping" at this page. Business ProfileBusiness Profile for LajerrioOnline Retailer, Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? I sent them the information, and still no refund. . Top Rated Local is built upon 5 pillars of the customer experience and is created to empower both businesses and consumers. 2 stones fell out of the ring within 2 weeks and they offered me a coupon. Is this a legit company? I will never order from this company again. 57.10, Retail Price: Terrible customer service. I got this ring to wear at work instead of my real engagement ring, because I am constantly needing to take my ring off and would be devastated to lose it. Try contacting 's customer service team on their social pages via direct messaging or by using comments or mentions. Absolutely avoid at all costs! It took almost a month to arrive but is worth it. what sort of joke is this?i escalated this further and finally, after weeks of this back and forth, i have had a full refund from paypal. We currently accept payment via all major Debit or Credit Cards, PayPal, Western Union & Bank Transfer. i emailed back instantly, no reply. After a ton of searching to find one as close as possible, I found this one! +. I should have read the reviews on this and other sites. i emailed back 6 further times, no response. When I tried to email them, they just said irresponbily that my order was not ready and they would cancel it???? Alaridesign, im so glad I found this page!!!!! I was wrong. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Theyre onsight reviews are only what they allow people to say. NEVER BUY. C. Grace W. The address was the one they gave me. Please notice that: the change of the stone color and plating color is available while the material of gemstones and metal cannot be accepted. I was scammed out of having a wedding ring. 2020 PWG Holdings, LLC. The ring will make anyone double take. Their rep Joy who answers you via email is a very very nasty person and return is almost impossible unless you involve your credit card company and pay pal. If your payment isn't shown at checkout page, please let us know. The cost on the packet says worth 12.60 . 95.02, Retail Price: There needs to be clarity on this site. +. Beautiful ring and fits perfectly. Just save yourself hassle and dont bother, Purchased an antique art deco blue and, Disgusting company faulty good received. Lajerrio jewelry is the top jewelry seller in the world. Our main office is in Los Angeles, California, while design and manufacturing are headquartered in Hong Kong, and our warehouses are in Malaysia, Singapore, Guangzhou etc. You must have JavaScript enabled in your browser to utilize the functionality of this website. It cost me $59. Now head on over to our Size Guide. Came super fast!! All of our items are made-to-order. Rubbish rubbish rubbish. a stone was missing from the ring, and the ring just looked plastic. +. 2. If it's after business hours, leave us a clear and detailed message with your correct shipping address, phone number, and your order number (if available) via live chat. I have yet to receive a reply, very disappointed with the customer service. Just last week after months they refused the package. You agree & accept our Terms & Conditions for posting this information?. I was told 9-11 business days until I had my ring. Someone called Joy keeps emailing saying thats the only number they have, but they will send me a new ring. And you will get a 4 Rewards via Paypal within 1-7 working days. 1 review, Leilaryn D. This was everything I wanted in my engagement ring. They keep giving me the first ring tracking number that I received and when I send them the rest they dont want to help me .I have send them all the order numbers and he emailing me is a lot of order numbers , yes because you owe me two as I bought 3 . I ordered on January 10.2020 you would think by also paying an extra $20 that you would have your ring in a timely matter. They just seem to be able to get away with scamming us all the time . Your order will be sent to you in the shipping mode of your choice after it has been completed. Avoid like Covid !!! I love it. Knoji is a social discussion platform that's 100% free to use. You can visit the stone page to know more. BBB reports on known marketplace practices. Its stunning! Very poor customer service and they advertise hassle free 30 day return and exchange. The ring came in faster than I though too. This earns a Rating Score of 82.17. We aim in producing high-end products at prices far below market value. It's true to size and honestly the photo doesn't do it justice. There is a 50/50 chance you will pay for an inferior quality item that they will not make right. Its because it has the additional bands. - BBB Business Profiles are subject to change at any time. 71.06, Retail Price: Company was accommodating and communicated well. Im taking legal action simply because some folks dont have $100 to throw away. Please help the community by sharing any additional tips for contacting here in the comments. About Store Its an excuse as to why I still havent been given a tracking number every time I email. Please contact our customer service to place orders. I placed an order with Lajerrio on May 09 I received confirmation with my invoice number & order number my bank honor the payment I never received the couple rings. Verification can help ensure real people write reviews about real companies. Thank you! - The engraving was a lovely touch, nice and discreet, and the customer service was good and replied immediately when I wanted to change the engraving after I had ordered, and also when I enquired about shipping. I would recommend to those looking for a bigger gem at a lower price. Ring was as described and is so beautiful. I have cancelled it but only assume I have now lost money and as was purchased as a gift, but now have nothing to give. Here are 8 tips for writing great reviews. Im disappointed in this company (Lajerrio). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Report Filed: kansas city kansas deffenbaugh trash company Deffenbaugh industries residential customer service. Free shipping is only for items priced over US$30. The status has said ready to ship for 2 weeks. However, items without jewelry tag or that have been worn, damaged or altered are not refundable and will be returned to the customer at their expense. Ive been told that their computer system was down, so they couldnt send me a confirmation of shipment. March Ring I received the engagement ring and I it immediately took my breath away, the ring is beyond beautiful. 102.66, Retail Price: BBB is here to help. I want the ring I ordered is all. This user rated Lajerrio Jewelry's contact information availability: Is this post inaccurate? Shipping fee will not be refunded if the items are made and prepared in the correct way. So if you see a ring you like go search for it on WISH. - There is absolutely no clarity on the turnaround times or locations. If your photos are approved, they'll be live on site. I placed an order for a silver ring and earrings on 4/23/2020. Never again. At first I thought it was a little small but now I absolutely love the size and think its perfect Great quality ! - 1 review, Sarah P. Shipping was fast and its exactly what I was looking for! Order has still not arrived, ordered over two weeks. All items must be returned in a new and unworn condition, without scratches or signs of wear, and must not be resized or altered in any way. Love it. I just got back from vacation today and it is no longer needed. They replied that it was a Final Sale and therefore they did not have to honour an exchange or return. After I refused the coupon, they ignored me. One month today since ordering a lovely ring which I am now wondering if I will ever receive. 1 review, Kristin B. You can wear it with or without. I needed to reset password to check order status and still no confirmation email. Your request has been submitted successfully. I was a bit panicked as I didn't receive any email confirmation or delivery information, however it arrived about 2 weeks later wrapped in a lovely box with care instructions and cloth. There is no number to call only email and they reply once every couple of days to you. BBB Business Profiles may not be reproduced for sales or promotional purposes. 144.00, Special Price I received the item 6 weeks later, no refund or reversal to paypal. 97.92, Special Price I tried to chat to somebody no response. 2022 Trustpilot, Inc. All rights reserved. Comes with no paperwork to return it either not that Id get my money back . I couldnt believe that they would not stand behind their workmanship and do right by their customer. Email correspondence is terrible and never give any answers other than 2order is being prepared". If your account was created after the order was placed, then your order won't be displayed in your account. It's unfair and misleading. By checking this box you agree that the listing claim process is not completed until the admin approves the request, and then an email is sent to you to process the payment. You can contact through their social media pages. They kind of mental torturing me. I put my order in February 4th I still havent received my package I paid 100$ just about 25$ for express shipping and 83$ for the ring I have the receipt picture but lajerrio the company I went through has false information every time I email them Ive waited nearly a month I want my money back I never received the ring I bought. Bough this ring set as a replacement for while we were on vacation. Mine turned black and green. I purchased 3 rings from this shop and Im very pleased with each of them! They having amazing customer service! Absolutely beautiful !!! You can pay via PayPal for your order and your payment will be safeguarded. Add the processing time to the shipping time for an estimate as to when you will receive your order. - Purchased an antique art deco blue and white sapphire ring. it was absolutely nothing like the picture that was advertised on the website. Special Price Definitely recommend them!! Please google Lajerrio reviews, theyre taking our money left and. Ordered a ring for my Mother for Christmas, it arrived on the 11th of January the wrong size. I'm disappointed and upset given the extra spend and the lack of a ring for the vow renewal I was supposed to have tomorrow. Big mistake the ring arrives in a large tacky looking box Chinese writing in the packet routed through Canada . I am still waiting on the ring 2/2/20. Absolutely gorgeous jewelry not sure if it is really a white sapphire for that price but the ring is beautiful happy with purchase shipping took about 3 weeks which annoyed me but they gave reassurance that my order will be placed soon shipping tracking doesnt happen until item is actually shipped out. Please provide your business email which will be use for claim procedure. Absolutely no communication, & no ring. This is FAKE.The owner of the company, who also deals with customer service queries, who is the only worker of this company (Joy) replied days later, telling me that she cannot offer me a refund if i return the item. You can safely and easily place your order directly online. Dont buy anything from them, its a horrible experience. All reviews are published without moderation. Can I contact Lajerrio Jewelry through Facebook, Twitter or Instagram? Moderate content, respond to reviews, and promote offers. kansas city kansas deffenbaugh trash company Review, Continental Warranty / MCG Enterprises, Review 41812, Corporate Services LLC 3801 Plaza Tower Dr. Baton Rouge LA 70816 Review, Absolutely the worst experience. 86.07, Retail Price: I am happy with it, it did take about 3 week to get it. This ring is very pretty. Your review is recommended to be at least 140 characters long. I am so mad!!! It maybe took a week or a little less! On wanting to return, the owner who struggles with English stalls and wants photos after photos, will not give details and when does requires the customer to pay the postage and then doesnt offer a refund and will disappear. Dont buy from them . To return and now I get it back. Not silver at all, no markings its a tacky gold colour fake piece of junk doesnt even look like the one I ordered . The box it came in was perfect, it was even a gift so the message on the inside with the necklace was beautifully perfect! Shipping time was slightly longer than expected, but the actual product was amazing value for money, it legitimately looks like a ring three times the price. Im a size 7 and I thought about sizing up once I got it because it fit a little tight. The forever one stone is so sparkly. Thank you so much. This ring looks expensive as hell. Its now 10/20/2020. The amount of shipping depends on which country the shipping address is located in. You can find this information on the product and checkout page. Ive been emailing them for the last three days. Item came out better then I expected and she was thrilled. However, now I still have no ring. I was told they do not refund, exchange or replace. I am very disappointed and have contacted a lawyer because this is absolutely ridiculous. Its very torturing and they actually try to forcefully sell you the stuff . Get 4 Rewards with 3 steps from LAJERRIO: 1 .Please upload photos that you are wearing the ring by order. Free shipping + Processing Time: 16-24 business days. +. BUYER BEWARE!!. He got me this ring and its super beautiful in person. Company advertises fine jewerly and being highly trusted with great craftsmanship. 129.52, Special Price I think you will be very happy with this ring, I have gotten many complements. They were a perfect size ! This ring is absolutely gorgeous. From engagement rings and wedding bands to colorful gemstone pendants and earrings, Lajerrio offers a wide variety of styles to suit each customers taste. Was told it had been dispatched and was a sent a link to track it which never worked, would always say the location was unknown. But definitely NOT worth more than $5 in total!!!! Im gutted Id rather have given 90+ To someone who needed it . Instead I was charged twice for $149.95. Except one . She doesn't even feel like she's wearing anything, which is what she wanted! If you receive an order confirmation email and notice a mistake with the order, please Contact Us as soon as possible. Delivery To receive a full refund, if eligible, please contact our Customer Service to initiate the return process within 7 days upon receiving your item(s). Not too small and not too large, bit bigger than a quarter ! chat with online sales for more information before you purchase! You can design your rings, and shop best engagement rings, wedding rings promise rings and so on in the Lajerrio online store. I am forced to pay for, Report Filed: Spectrum Residential Appraisals Steven Mosher Steven Mosher is an incompetent Appraiser and lazy part-time real estate agent, Report Filed: SnS Preservation scott, susan, scotty property preservation kuna, Idaho!! Bought this for my daughter for Christmas. Arrived in good time and beautifully packaged. +. I even paid $20 for fast delivery and it has been more than 2 months now, I still havent received the ring I ordered. Lajerrio has grown to offer our valued customers over 3,000 breathtaking designs, while maintaining our exacting standards of quality and value. I lost $140 with this company who appears to be the exact same company as Jeulia. Our company did 12000 worth of work for SnS Scott, e-pro took 4.55 out of my bank and that was all they should have taking out and now they are taking out money under the name tekmeds, I called one day to have it stopped and they did not listen to me ,about having it stopped .I told them not to take it out of my checking, Jessica Mike or which ever name she is going by todayis a horrible example of a human being. 1 review, Eric W. Beware! Thank you! Wasting money! They refuse to let me cancel. So excited to wear on my wedding day. Most of our items are made of 925 sterling silver and the stones are synthetic white sapphires. Check this box to Sign in. Once the ring had arrived I ended up deciding on a bigger stone and a halo. Joy said they were on holiday and my ring wouldnt come until February. !I purchased a ring for 102, it arrived 35 days later. The video shows a dark sapphire, mine came more light, but still gorgeous. Omg this ring couldnt be more perfect!!! Beautiful packaging for over priced rings not worth more than $1-$2. Lajerrio Jewelry's contact information availability, discounts on top women's jewelry products. They also state on their website that they offer "easy returns within 30 days of receiving your product". Site should be taken down. I am asking for my money back end they wont refund me. Do they have a contact us page? Loved my ring my BF gave me for my birthday.it's absolutely beautiful! Ordered this item and it took at least 2 months to receive it. I had bought a ring, apparently it didnt have my apt# so the courier people held it but did not make me aware than sent back to seller, now they wont refund me or send the ring back, so there stealing. If my ring would have been made from the moment I ordered I would have it by now. I sent them a picture explaining my concern. 2022, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. I waited all this time and now you say I can cancel? I paid over 350 and they are not sending my rings. When that time passed I asked for shipping date. The explanation and right to use the photos will be final in Lajerrio.co.uk. I looked on their site and them went to WISH.com and saw duplicate rings for $1. In the picture the ring looks great, bought it off a .co.uk site and paid in , it said the item was instock. My account was marked paypal reversal..and was told they would refund the purchase. Shipping is fast- highly recommend, Looks exactly as described! Big mistake I will be sharing their email to me so you all see how they treating me . The ring was beautiful I just wanted something even more flashy! It looks high quality and has an excessive amount of gems all around the band and high profile. Wonderful product! Not even wear 4 or 5 more times. About the rings, just wearing some occasion, not usually but this happened after 1 month.