that ship via Truck Delivery will need a freight carrier pick up. sofas, large tables, large order quantities, etc.). Large items (sofas, TV stands, dining tables, etc.) Once you let us know you would like to make the return, we begin the paperwork required for the return. All Truck Delivery returns will be picked up at the outside entrance of your home or building at the ground level. Does not apply to items shipped with White Glove Delivery. Add to cart to save with this special offer. If your item/s needs delivery beyond 2 flights of stairs, please contact us with the additional stair count, so that we can inform our delivery partner. Its magical. [1] It is often used to highlight art or other artifacts. Light Society Emilio 22" Chandelier, Antique Brass/White, Landscape Architects & Landscape Designers, Outdoor Lighting & Audio/Visual Specialists, Requires 3 (E26) light bulbs, 60W max (sold separately). - eBay Money Back Guarantee - opens in a new window or tab. No Interest if paid in full in 6 months on $99+. delivered to the outside entrance of your home or building at the ground level, delivered to your room of choice on any floor, includes Premium Delivery & packaging removal. We are confident that you will love the products you order from polyandbark.com.However, we understand you want your home dcor to be just right. Any items returned. Any items returned without original packaging are subject to a repacking fee. Truck deliveries are unlike small parcel carriers such as UPS or FedEx and don't have regular routes to every neighborhood each day. Once your order arrives at your local delivery hub, and the delivery route has been established, you will be contacted by our final mile delivery partner to schedule a delivery appointment. These additional services may not be available in every zip code. Carriers are unable to PICK UP OR RETURN an unpackaged item. If your item isnt perfect for your space, were here to help! A refund to the original form of payment is processed once the item has been received by our fulfillment centers and inspected by our returns team. Please note that all delivery dates are estimates and actual delivery times may vary or be subject to change. This will include items that have been bubble-wrapped or otherwise repackaged without the original box. Because its awesome. This warranty covers structural elements, such as wood frames, springs, joints, bases, legs and hardware, which are integral to the items use. Due to the current extreme demand for shipping, transit times may be further delayed. We may not be able to honor a damage claim made after 48 hours have passed. We may not be able to honor a damage claim made after 48 hours have passed. Pickup requests have a $20 flat fee deducted from the refund due. That is why we offer a 100 day return window. An example of an acceptable alternative is bubble wrap. Please note your shipment tracking may not show any progress or movement during transit. The item you've selected was not added to your cart. Estimated arrival dates provided on the checkout page and on the carrier's website are estimates only that are subject to change. Please make sure you will be present at the time of the delivery to receive your order. (After the first exchange, any future exchanges will have return shipping costs deducted from your refund per the return policy below). 10% OFF* + Free Accident Protection**, "translation missing: en.general.accessibility.close_modal". Seriously. Please note: Upgraded delivery options are non-refundable once the item has shipped. The fee for non-original packaging will be waived for customers who upgraded to White Glove Delivery at checkout. If you would like to initiate a return, just click the following link to submit your request: Return Request Form. Pay over time. Truck deliveries are unlike small parcel carriers such as UPS or FedEx and don't have regular routes to every neighborhood each day. I may get another one just in case my kiddo sprays ketchup on it. The timeframe for a return pick up varies depending on your zip code. For Truck Delivery Items, our returns team will assist you with setting up a date for exchanging your original item for the new one in the same appointment (This service may not be available in all zip codes, in which case a separate pickup will be scheduled). . Please see below for more details. Summer Staycation Sale! We ask that you inspect your item immediately upon receiving it, and report any shipping damage or manufacturing defects. Pure. This will include items that have been bubble-wrapped or otherwise repackaged without the original box. Please see our Shipping & Returns Policyfor details.To request a return, please contact our friendly customer service teamvia this link, or call 855-310-1450 during our hours of operation. Once your order arrives at your local delivery hub, and the delivery route has been established, you will be contacted by our final mile delivery partner to schedule a delivery appointment. If your building requires a Certificate of Insurance and you need assistance please reach out to us for help. Its minimalist silhouette, traditional tapered shade, and a hint of industrial appeal create a warm glow and ambiance perfect for any occasion. Original packaging must be retained and used in the event of a return. In the event of a return, all upgraded delivery options, Things dont always go as planned! Mountain Living Magazines Top Mountain Interior Designers. Just take some pictures of the problem areas of the item as well as its packaging, and send them along to us at help@polyandbark.com. In the event that your furniture has been damaged, please note that on your Proof of Delivery form. You can help Wikipedia by expanding it. Parcel-Delivery items may ship together with Truck-Delivery items in your order resulting in longer transit times. However, if the new item is of lesser value, the difference in cost will be refunded to the original method of payment when the exchange is complete. Once the carrier confirms the route, they will contact you at least 24 hours prior to delivery to confirm your appointment. Dimensions were correct. from our fulfillment center for approximately 7-21 days, depending on your delivery location. I want to marry this chandelier. Estimated arrival dates provided on the checkout page and on the carrier's website are. In some cases, additional delivery personnel may be required. Your input is very much appreciated. Please see below for more details. Please note: Parcel-Delivery items may ship together with Truck-Delivery items in your order resulting in longer transit times. Excellent communication with Poly & bark with smooth delivery. Choosing a selection results in a full page refresh. An example of an acceptable alternative is bubble wrap. Your order will be in transit from our fulfillment center for approximately 7-21 days, depending on your delivery location. This chandelier makes me love it. Well be glad to help you from there with any replacements or repairs you may need! If an item has already shipped, this will be considered a return, and our standard return policy will apply. If you experience an issue with your item, please let us know. https://en.wikipedia.org/w/index.php?title=Accent_lighting&oldid=1095875654, Creative Commons Attribution-ShareAlike License 3.0, This page was last edited on 30 June 2022, at 23:03. Inspect every inch of your furniture as soon as you receive it. This fee will be waived for customers who upgraded to White Glove Delivery at checkout. If you would like to initiate a return, just click the following link to submit your request: When you're receiving your delivery, some delivery crews may offer to remove the packaging as a courtesy. We will need to report any damage or issues to the carrier as soon as possible. ~$99 per item for Truck Delivery items. View cart for details. are subject to a repacking fee. After you have refused delivery please call our friendly customer support team, weekdays between 6 AM to 5 PM PST at 1-855-310-1450, or chat with us live on our website. All delivery dates are estimates and actual delivery times may vary or be subject to change. If you Buy It Now, you'll only be purchasing this item. If you'd like to get the additional items you've selected to qualify for this offer. *Certain regional zip codes excluded. We will arrange replacement parts, repair, and if necessary, a full replacement or refund. If you have questions about Light Society part # LS-C555-AB or any other product for sale, our customer service team is eager to help. Great quality for the price! Our delivery partner will contact you prior to your delivery date to schedule a delivery appointment. Due to the current extreme demand for shipping, transit times may be further delayed. If an item is returned without the original packaging, a repacking fee will be deducted from your refund. ): When you're receiving your delivery, some delivery crews may offer to remove the packaging as a courtesy. once the item has shipped. Your item may be returned for any reason, whether you tried it in your space and found it wasnt quite right or if you just had a change of heart. We want you to love our products as much as we do, we therefore offer a 100-day return window on all orders. At Houzz we want you to shop for Light Society Light Society Emilio 22" Chandelier, Antique Brass/White part # LS-C555-AB with confidence. [2] Common types of accent lights include wall sconces, floodlights, recessed lights, torchre lamps, or track lighting. Its minimalist silhouette, traditional tapered shade, and a hint of industrial appeal create a warm glow and ambiance perfect for any occasion. Well gladly accept your return. Use your credit card to pay over time with no interest, application, or fees. Please note your shipment tracking may not show any progress or movement during transit. If you need to make a return, any shipping carrier that may pick up the item from your home can only do so if your item is packaged. Once the paperwork is processed, the carrier will reach out to you to schedule a pick up on the next available route. Accent lights may also be used in practical applications to shine light on a stairway, such as in movie theaters, or to light walkways. Slightly challenging to install but looks perfect in the space. Original packaging must be retained and used in the event of a return. Does not apply to items shipped with White Glove Delivery. Get it. If an item is returned without the original packaging, a repacking fee will be deducted from your refund. If the new item is of greater value than the item being returned, we will invoice for the difference in cost as one part of the exchange process. I hate my dining room table. You may upgrade your shipping method. As soon as our final mile delivery partner receives your shipment and confirms a route, they will contact you to confirm a delivery appointment day and time. Houzz Pro: One simple solution for contractors and design pros. This can take 3 to 5 business days, and is subject to change. We offer four delivery levels at checkout: Front Door Delivery - delivered to the outside entrance of your home or building at the ground level, Enhanced Delivery - delivered to your room of choice on any floor, Premium Delivery - includes Enhanced Delivery & item setup, White Glove Delivery - includes Premium Delivery & packaging removal. Get 2. If you require a pickup from inside your home, disassembly or repackaging of your items, a $99 service fee will be deducted from your refund. Additionally, we offer a 10 year limited warranty on all upholstered sofas (leather and fabric). Carriers are unable to PICK UP OR RETURN an unpackaged item. The brighter light from the accent lamp creates visual interest to a room. If you dispose of the original packaging and then need to make a return, we would require the item to be packaged before authorizing a pickup. Seller assumes all responsibility for this listing. ~The shipping method can be seen on every product page in the Details section. If you need to make a return, any shipping carrier that may pick up the item from your home can only do so if your item is packaged. WHAT TO EXPECT FOR ORDERS WITH TRUCK DELIVERY. Things dont always go as planned! If you need to cancel an order, please contact our customer support team as soon as possible.