Many times you receive links on outlook email, but they are inaccessible as Chrome wont open links, and even Explorer wont open links. This seems to be the solution that works best when running Windows 10 and Outlook. To protect your privacy, do not post any personal information such as your email address, phone number, product key, password, or credit card number. And naturally, that option is not very noticeable, so anyone can easily overlook it during installation. Adding information can unintentionally change or delete values and cause components to stop working correctly. If recently you have upgraded to a newer version of Internet Explorer, the following registry key may be corrupted or missing: HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command. Welcome to the Snap! Open the Webroot software. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Well, apply any of these mentioned tips and let us know which one worked best for you. I am thinking about going back to open office, at least it works. On Windows XP, you can do the same by going to Control Panel > Add and Remove Programs > Default Programs > Set your default programs. You can see it here:https:/ Opens a new window/chrome.google.com/webstore/search/ie%20tabs. on excel 2010 why hyperlink is not working. I did all of these, not sure which step(s) did the trick, but now my excel URL links (which had stopped working for no apparent reason) are working again. Typically, this issue comes up after uninstalling Google Chrome or changing the default browser from Internet Explorer to either Chrome or Firefox. This can result in your website being penalised by Google and other search engines. Scroll down in the same screen and click "Set defaults by app". Your registry hack did the job for me. To reset Firefox, click on three horizontal bars (menu icon) in the top right corner and go to Help > Troubleshooting Information. Then click the icon on the right and change your default browser. I changed as requested. Computer\HKEY_CURRENT_USER\Software\Classes\.html Since the "HTML links won't open" issue, faced only when using Firefox or Chrome as the default browser, proceed and set the Microsoft Edge as the default browser. All rights reserved. Thank you once again; love from INDIA! I have a system with me which has dual boot os installed. Under "Processes,"look for "Google Chrome" or "chrome.exe." Click it, then click End process. I have to run the fix, re-boot, then change the defaults until the next time. Method 2. Only (and eventually) the manual registry edit. What really P@##%D me off about MS was that I spent 3+ hrs with their on-line and phone support people. Okay, know that you know the cause and consequences, let's see how you can get the problem resolved. Restarted Outlook (2007) and hyperlinks are now working again. Reinstall Chrome, to set it as your default browser from an online website. Read Also: How to Change Password in Outlook [3 Best Method]. Under Internet programs, make sure that the correct email program is selected. To do this, I created/defined my own application protocol in the registry. We understand that when your Outlook isnt working properly, it can be a frustrating experience. 5- restart the outlook. From time to time, you may want to change the sign-in PIN for your Windows computer to ensure its safety. Do we have to sit around waiting for Microsoft to offer a definitive solution after yet another time-wasting update (seven hours on this one) or get around to correcting the update that caused it! Audiophile. I want to keep Chrome. For more info, please contact your help desk. and would not make it my default browser,why can't they leave things alone my hyper links worked and now they don't, and I am supposed to trust them. MS advise going through the troubleshooting route which was useless. In the value type "htmlfile" (without commas). This powershell script will accomplish that task. For some reason the registry won't change IE as default browser. I spent several days trying all the solutions out there for this issue. On the File or Registry menu (depending on your operating system), select Export. Then open IE and make it the default browser and . shezam, hyper links now work. Create an account to follow your favorite communities and start taking part in conversations. The inaccessibility of links with Outlook is caused when: Now, you have got the reason that caused Outlook Links not opening in Chrome. Follow the suggestion by Burak to double confirm whether Chrome has set as the default browser correctly. Get Guiding Tech articles delivered to your inbox. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} Thanks for posting this as I was frustrated! In an ideal world, Outlook would seem like an obvious choice over Gmail for PC users as it offers an app for both Windows and Mac. 1 - uninstalled the recent updates to Microsoft office All suggestions are saying the same thing and they don't work. 4. nonetheless interesting problem. 6. ._3-SW6hQX6gXK9G4FM74obr{display:inline-block;vertical-align:text-bottom;width:16px;height:16px;font-size:16px;line-height:16px} Your daily dose of tech news, in brief. so all emails containing a hyperlink to a document management system, opens in Chrome. It's a good idea to remove old and retired Bluetoot devices from your Windows 11 computer. If they fail to open again, proceed to the next method. The current options are; 'select hyperlink', 'open hyperlink', and 'copy hyperlink'. You need to hear this. Type a unique file name, and then select Save. Please be very careful when making changes in the system registry. Then I added to my links the protocol header. Can we have a simple definitive solution for Windows 10 and Outlook 2013 that allows simple linking to Firefox, please, and can we have it now instead of waiting another five years. 6) Select Google Chrome Lets get started. ._2FKpII1jz0h6xCAw1kQAvS{background-color:#fff;box-shadow:0 0 0 1px rgba(0,0,0,.1),0 2px 3px 0 rgba(0,0,0,.2);transition:left .15s linear;border-radius:57%;width:57%}._2FKpII1jz0h6xCAw1kQAvS:after{content:"";padding-top:100%;display:block}._2e2g485kpErHhJQUiyvvC2{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;-ms-flex-pack:start;justify-content:flex-start;background-color:var(--newCommunityTheme-navIconFaded10);border:2px solid transparent;border-radius:100px;cursor:pointer;position:relative;width:35px;transition:border-color .15s linear,background-color .15s linear}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D{background-color:var(--newRedditTheme-navIconFaded10)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI{background-color:var(--newRedditTheme-active)}._2e2g485kpErHhJQUiyvvC2._3kUvbpMbR21zJBboDdBH7D._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newRedditTheme-buttonAlpha10)}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq{border-width:2.25px;height:24px;width:37.5px}._2e2g485kpErHhJQUiyvvC2._1asGWL2_XadHoBuUlNArOq ._2FKpII1jz0h6xCAw1kQAvS{height:19.5px;width:19.5px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3{border-width:3px;height:32px;width:50px}._2e2g485kpErHhJQUiyvvC2._1hku5xiXsbqzLmszstPyR3 ._2FKpII1jz0h6xCAw1kQAvS{height:26px;width:26px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD{border-width:3.75px;height:40px;width:62.5px}._2e2g485kpErHhJQUiyvvC2._10hZCcuqkss2sf5UbBMCSD ._2FKpII1jz0h6xCAw1kQAvS{height:32.5px;width:32.5px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO{border-width:4.5px;height:48px;width:75px}._2e2g485kpErHhJQUiyvvC2._1fCdbQCDv6tiX242k80-LO ._2FKpII1jz0h6xCAw1kQAvS{height:39px;width:39px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO{border-width:5.25px;height:56px;width:87.5px}._2e2g485kpErHhJQUiyvvC2._2Jp5Pv4tgpAsTcnUzTsXgO ._2FKpII1jz0h6xCAw1kQAvS{height:45.5px;width:45.5px}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI{-ms-flex-pack:end;justify-content:flex-end;background-color:var(--newCommunityTheme-active)}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z{cursor:default}._2e2g485kpErHhJQUiyvvC2._3clF3xRMqSWmoBQpXv8U5z ._2FKpII1jz0h6xCAw1kQAvS{box-shadow:none}._2e2g485kpErHhJQUiyvvC2._1L5kUnhRYhUJ4TkMbOTKkI._3clF3xRMqSWmoBQpXv8U5z{background-color:var(--newCommunityTheme-buttonAlpha10)} Anyway, before modifying the registry, be sure to create a system restore point and backup your registry completely, just to be on the safe side. Apprieciated! Thank you very much for your provided solution . Why Should You Order High-Quality UX and UI design Services from Experienced Professionals? I set my default program to Firefox and then Outlook and hyperlinks in Outlook started working immediately. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Pankil is a Civil Engineer by profession who started his journey as a writer at EOTO.tech. To do that: 1. outlook seems to remove hyperlinks from recurring tasks (after the first completion of a task hyperlinks become inactive) ya right load of C#@P. I do not use Microsoft internet explorer for anything. After all this time I still have no working link. Find the following registry key: HKEY_LOCAL_MACHINE\Software\Classes\htmlfile\shell\open\command Follow the on-screen instructions to complete the process. Firefox changed the registry to FirefoxHTML. Locate, and then select the registry subkey: HKEY_LOCAL_MACHINE\Software\Classes\htmlfile\shell\open\command. This Page gives solutions that are easy to fix this annoyance. 3) We tried by resetting IE browser and setting Default Web browser in IE but it doesnt work. It might be system security that prevent it sticking. REG ADD HKEY_CURRENT_USER\Software\Classes\.shtml /ve /d htmlfile /f. Here are the steps to proceed: Alert!! Associate it with all relevant file types and protocols, especially for the ones which have been associated with Edge. Let us know which solution worked out for you in the comments below. Select the Application Protection tab. :). Set a different default browser. It's somewhat specific, but I created an internal site at work, and I wanted to link to another internal site that only works in IE. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2003 2023 Office Data Apps sp. }, Remove-PSDrive HKCR I'm using Windows 10 and Outlook. I've uninstalled Office 2013, ran ccleaner to remove any broken links and rebooted then I reinstalled Office 2013; did not work. Then click Enter or wait a bit and choose System Restore from the list of results.. I use two other work email systems, and two personal. I am running Windows 10, and changed TO Internet Explorer. Copyright Disclaimer Under Section 107 of the Copyright Act 1976, allowance is made for 'Fair Use for purposes such as criticism, comment, news reporting, teaching, scholarship, and research, Fair use is permitted by copyright statute that might otherwise be infringing, Non-profit, educational, or personal use tips the balance in favor of fair use#setOutlooktoopenlinksinChrome#OutlookisnotopeninginChrome#HowtomakeOutlookopenlinksinChrome ------ Managing emails is easier thanks to Microsoft Outlook. ._1LHxa-yaHJwrPK8kuyv_Y4{width:100%}._1LHxa-yaHJwrPK8kuyv_Y4:hover ._31L3r0EWsU0weoMZvEJcUA{display:none}._1LHxa-yaHJwrPK8kuyv_Y4 ._31L3r0EWsU0weoMZvEJcUA,._1LHxa-yaHJwrPK8kuyv_Y4:hover ._11Zy7Yp4S1ZArNqhUQ0jZW{display:block}._1LHxa-yaHJwrPK8kuyv_Y4 ._11Zy7Yp4S1ZArNqhUQ0jZW{display:none} Just check if the reply is helpful to you. If against all odds the issue persists and you still cannot open links in Outlook, restore your system as the last resort. So, the first thing you should try is download and run Microsoft's Fix It tool for your version of Windows. Oh yes, the Microsoft "Fix it" tool. i used this once in the past but now? If you don't install Chrome and only have IE never an issue. Verify that the Default value of this key is htmlfile. When the links are fixed, you can set Firefox, Chrome or any other browser as default. If you have an earlier Windows version, click Start > Run and then enter the command in the Open box. In Chrome, we are clicking on mailto links (we have tested this about 25 times now), and things just go into the ether. This is getting really frustrating. Export the registry key from the computer that doesn't have any problems with links in Outlook. Microsoft has added a Fix It For Me troubleshooting page for this problem. Top 5 Ways to Fix Unable to Contact Your DHCP Server Error on Windows 10. Although, you will lose any changes made to the system or settings. Restart Firefox (or your preferred default browser). @="htmlfile" Hi, Uninstall Google Chrome or Firefox if you do not need them any longer, and hopefully you won't have any problems with links in your Outlook ever again. Top 7 Fixes for Unable to Open Attachments in Microsoft Outlook on Windows. All rights reserved. A quick fix to solve the users issue. Professional Blogger. No thanks. We found that if you copy the HKCR\htmlfile branch into HKCU\Software\Classes, links open without a problem. Up until September 14, 1995 domain registration was free. If Outlook still doesn't open, use the Inbox Repair tool to find and possibly fix the problem. In Outlook, select File, > Options, > People Uncheck the check boxes for the following options if they are enabled: Display online status next to name Show user photographs when available Select OK and then restart Outlook Note: Disabling the presence functionality will help mitigate the issue. Best Regard, Kevin | Microsoft Community Support Specialist I would like to say thank you! Just imagine this You have always opened links in Outlook just fine, and then all of a sudden hyperlinks stopped working and whenever you click on a link embedded in an email, you end up getting the error. ALL of them simply insert active links, regardless of browser, browser settings, or anything else. @="\"C:\\Program Files\\Internet Explorer\\IEXPLORE.EXE\" -nohome" Flashback: March 3, 1971: Magnavox Licenses Home Video Games (Read more HERE.) Open source when this PC dies (possibly killed by an "infinite loop" error as a result of some update or other. After the installation of Windows 10, I can no longer use hyperlinks from Outlook 2010 to access internet - Using Google Chrome. kind of person, I'd strongly advise that you let Microsoft fix it for you in this particular case. Outlook worked fine up to a coupla of month's ago and this happened. Still works. If it's not htmlfile, right-click (Default), select Modify, input htmlfile in the Value data box, and then select OK. More info about Internet Explorer and Microsoft Edge. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I decided to let MS install the 22H2 build. In the Reset Internet Explorer Settings window, select Delete personal settings > Reset. On the Tools menu, select Internet Options. "Content Type"="text/html" I have a Google pixel4a on Android Version 13. Thanks. Copy-Item HKCR:\htmlfile HKCU:\Software\Classes\htmlfile -recurse Then reset to Chrome as default browser and links again failed. For more info, please contact your help desk**** In all other browsers, we click on the mailto links, they open up email clients (gmail, outlook, and . This happened after I uninstalled and reinstalled Google Chrome to correct an issue with Chrome in the past. Firstly, because it's a faster way, secondly, because it is much safer and thirdly, if something goes wrong, you know with certainty who to blame : ). He recently joined Guiding Tech as a freelance writer to cover how-tos, explainers, buying guides, tips and tricks for Android, iOS, Windows, and Web. Thankfully, Micorosft 365 also offers a repair tool that can fix such problems with ease. In Regedit: I have tried it 3 times in the past and hate it!! It is able to scan Outlook data files, fix the most common problems, and recover the Outlook app. I want to change my settings Set IE as default browser and got links to work. That's piling huge usability issues on top of an inconvenient problem. 70+ professional tools for Microsoft Excel. In most cases, the above solutions should help fix Outlooks hyperlink issues on Windows 10. Just admit that your solution to everything is re-install. Follow the instruction to set chrome as default. Here is what you do: Note: Before changing the default browser, close Chrome / Firefox and make sure that no chrome.exe or firefox.exe process is running in Task Manager when you set IE as the default browser. And what are the pros and cons vs cloud based. If you have feedback for TechNet Subscriber Support, contact This is how i fixed this issue: Thank you so much, this worked for me after everything else failed, including the REGEDITs. Even I have wondered how do I enable hyperlinks in Outlook 365. Google Chrome is a trademark of Google LLC. If resetting your browser doesnt help, then you can try changing the default browser on your PC. Thank you so much for providing the solution. To check this, click the Start button again, type regedit to open the Registry Editor, and then navigate to the HKEY_CLASSES_ROOT \.html key. Then, copy that folder in case the issue does not fix. Repair Outlook data files. ._38lwnrIpIyqxDfAF1iwhcV{background-color:var(--newCommunityTheme-widgetColors-lineColor);border:none;height:1px;margin:16px 0}._37coyt0h8ryIQubA7RHmUc{margin-top:12px;padding-top:12px}._2XJvPvYIEYtcS4ORsDXwa3,._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px}._2Vkdik1Q8k0lBEhhA_lRKE,.icon._2Vkdik1Q8k0lBEhhA_lRKE{background-position:50%;background-repeat:no-repeat;background-size:100%;height:54px;width:54px;font-size:54px;line-height:54px}._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4,.icon._2Vkdik1Q8k0lBEhhA_lRKE._1uo2TG25LvAJS3bl-u72J4{filter:blur()}.eGjjbHtkgFc-SYka3LM3M,.icon.eGjjbHtkgFc-SYka3LM3M{border-radius:100%;box-sizing:border-box;-ms-flex:none;flex:none;margin-right:8px;background-position:50%;background-repeat:no-repeat;background-size:100%;height:36px;width:36px}.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4,.icon.eGjjbHtkgFc-SYka3LM3M._1uo2TG25LvAJS3bl-u72J4{filter:blur()}._3nzVPnRRnrls4DOXO_I0fn{margin:auto 0 auto auto;padding-top:10px;vertical-align:middle}._3nzVPnRRnrls4DOXO_I0fn ._1LAmcxBaaqShJsi8RNT-Vp i{color:unset}._2bWoGvMqVhMWwhp4Pgt4LP{margin:16px 0;font-size:12px;font-weight:400;line-height:16px}.icon.tWeTbHFf02PguTEonwJD0{margin-right:4px;vertical-align:top}._2AbGMsrZJPHrLm9e-oyW1E{width:180px;text-align:center}.icon._1cB7-TWJtfCxXAqqeyVb2q{cursor:pointer;margin-left:6px;height:14px;fill:#dadada;font-size:12px;vertical-align:middle}.hpxKmfWP2ZiwdKaWpefMn{background-color:var(--newCommunityTheme-active);background-size:cover;background-image:var(--newCommunityTheme-banner-backgroundImage);background-position-y:center;background-position-x:center;background-repeat:no-repeat;border-radius:3px 3px 0 0;height:34px;margin:-12px -12px 10px}._20Kb6TX_CdnePoT8iEsls6{-ms-flex-align:center;align-items:center;display:-ms-flexbox;display:flex;margin-bottom:8px}._20Kb6TX_CdnePoT8iEsls6>*{display:inline-block;vertical-align:middle}.t9oUK2WY0d28lhLAh3N5q{margin-top:-23px}._2KqgQ5WzoQRJqjjoznu22o{display:inline-block;-ms-flex-negative:0;flex-shrink:0;position:relative}._2D7eYuDY6cYGtybECmsxvE{-ms-flex:1 1 auto;flex:1 1 auto;overflow:hidden;text-overflow:ellipsis}._2D7eYuDY6cYGtybECmsxvE:hover{text-decoration:underline}._19bCWnxeTjqzBElWZfIlJb{font-size:16px;font-weight:500;line-height:20px;display:inline-block}._2TC7AdkcuxFIFKRO_VWis8{margin-left:10px;margin-top:30px}._2TC7AdkcuxFIFKRO_VWis8._35WVFxUni5zeFkPk7O4iiB{margin-top:35px}._1LAmcxBaaqShJsi8RNT-Vp{padding:0 2px 0 4px;vertical-align:middle}._2BY2-wxSbNFYqAy98jWyTC{margin-top:10px}._3sGbDVmLJd_8OV8Kfl7dVv{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;margin-top:8px;word-wrap:break-word}._1qiHDKK74j6hUNxM0p9ZIp{margin-top:12px}.Jy6FIGP1NvWbVjQZN7FHA,._326PJFFRv8chYfOlaEYmGt,._1eMniuqQCoYf3kOpyx83Jj,._1cDoUuVvel5B1n5wa3K507{-ms-flex-pack:center;justify-content:center;margin-top:12px;width:100%}._1eMniuqQCoYf3kOpyx83Jj{margin-bottom:8px}._2_w8DCFR-DCxgxlP1SGNq5{margin-right:4px;vertical-align:middle}._1aS-wQ7rpbcxKT0d5kjrbh{border-radius:4px;display:inline-block;padding:4px}._2cn386lOe1A_DTmBUA-qSM{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:10px}._2Zdkj7cQEO3zSGHGK2XnZv{display:inline-block}.wzFxUZxKK8HkWiEhs0tyE{font-size:12px;font-weight:700;line-height:16px;color:var(--newCommunityTheme-button);cursor:pointer;text-align:left;margin-top:2px}._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0._3R24jLERJTaoRbM_vYd9v0{display:none}.yobE-ux_T1smVDcFMMKFv{font-size:16px;font-weight:500;line-height:20px}._1vPW2g721nsu89X6ojahiX{margin-top:12px}._pTJqhLm_UAXS5SZtLPKd{text-transform:none} You have installed an add-in that has altered your browser settings. Google Chrome then fires up if u have it set as the default browser when u click the hyperlinks. If it is not conspiracy, it is incompetence - either way, it has to stop! It will show your. It depends on the format of your links in Outlook messages. On the confirmation pop-up box, click Reset settings to proceed. Suggestions please? REG ADD HKEY_CURRENT_USER\Software\Classes\.htm /ve /d htmlfile /f. 2 - created a file .reg with the following contents: Start Internet Explorer. Step 3: Select Quick Repair and hit Repair. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Bonus Flashback: March 3, 1969: Apollo 9 launched (Read more HERE.) Changing defaults for mail and internet worked for me. Thanks for sharing. Clear search 14) Restart the computer Mailto links are not working at all in Chrome (8..552.224). 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