If you face any serious issue with your trade partner, do invite our moderators by, Have both offer terms and trade instructions in a simple short bulleted or numbered list. If your account is frozen, you temporarily cant buy or sell on Paxful and you cant withdraw any funds. Conducting a trade outside of Paxful trade escrow by communicating through Telegram, WhatsApp, etc. Here you can change trade instructions, offer tags, offer terms, and other details. Creating your account is easy and very user-friendly. Sit back and relax while we do the work. If your conversion is unsuccessful, your funds should return to your account within a few minutes. Read more here: Why did I lose a gift card dispute? You need to verify your phone number after creating your account to access certain levels and enable two-factor authentication (2FA). When you create a support ticket, you will now be corresponding with an email address from, If you come across an offer thats suspicious or in clear violation of our. Cryptocurrency buyer: Unresponsive vendor, payment issue, other. If the user is ID verified, ask them if they are making the payment with their verified name, If you dont accept third party payments and the buyer is trying to use one, ask the buyer to cancel the trade, If a buyer has filed a chargeback, take a look at. Here is a short video that walks you through the verification process: 1. Keep in mind that there is a flat fee of 60 ZAR associated with each transfer. If you post a transaction between these times, and you dont see your transaction posted on Paxful, we recommend you reach out to. You can also generate a new Bitcoin address for extra privacy/security. 2. You can also create your own offers directly from your Paxful account. Limited Paxful accounts can't create, edit, or trade offers. Heres everything you need to know about trading with gold. This article will give you an overview of the dispute resolution process. Be aware of the minimum trade amount on our platform. Coin locking/coinlock is when a buyer uses the escrow to hold onto the seller's cryptocurrency without the intention to send payment and complete the trade. If you're certain that your old wallet isn't recoverable by a third party (the software has been deleted, for example, or your paper wallet has been destroyed), you can simply import your private key into your new wallet. When a buyer starts a trade with you, say Hi and let them know you are ready to trade. This means that after youve received payment for your crypto your trade partner can request their funds back, if the third-party payment service allows it. Keep in mind that our interest rates may change from week to week. When you do so using the Bitcoin.com Wallet, you'll see the following option: You can set it up to be embedded as an iframe right into pages so that visitors never leave your website. Note: We will only allow this one time. Theres no expiration date because your infraction was serious. When you find an offer you like, click Buy. Make it clear which proof of payment you require and how much time you need to confirm the payment. To do this, they need to contact the Paxful support team. It is up to you to protect yourself from malicious users and obvious scams. Once you submit your information and click the blue button, you will see the below image: You will need to verify your email address, phone number, address, and identity in order to comply with Paxful standards and the Travel Rule when sending out 1,000 USD or more in cryptocurrency. The Paxful Escrow amount will be deducted from the seller's wallet and put into the Escrow account at the beginning of the trade transaction. Sellers who are the most active on the platform and are ready for instant trade. Not all payment methods and regions are available with this feature right now. If a buyer has filed a chargeback, take a look at this article to see what you can do. From there, you'll need to create your account with either your phone number or email address. Search. If youre not able to file a dispute, our team will do our best to help, but we may not be able to resolve the issue. . We have a timeout of 10 seconds. You can easily send your Bitcoin from your Paxful Wallet to an external wallet as we support major Bitcoin wallet types except for one. If you want to upload a file from your device. You can see how many confirmations your transaction has. Click on the "Language" tab. Paxful allows you to trade cryptocurrency for in-game items from popular video games such as skins, weapons, game balance, and more. All Paxful trades flow in a similar way. You can also create your own USDC offersjust make sure youre ID verified! P2SH addresses starting with the number 3. 2. For buyers, the purchase process will be a bit different. Let us know the transaction ID associated with your conversion and our support team will take a look. If you suspect that this may be the case, there's a good chance that your ban could get appealed. Verification keeps the platform safe for users. Remember that the person sending the Bitcoin will bear the transaction fee. Choose the option that is most suitable for your question: 2. For more information about USDC, you can visit their website. On every successful payment, a callback can be configured which can be set up to release the goods to the buyers on the merchant side. Sending inappropriate content or changing group names to something inappropriate, Adding people to groups without their permission, When you find it, you need to rename it to . But sometimes you may lose 2FA due to: Your phone is lost or damaged. We do not accept black and white images. However, some payment methods are only available in certain countries: To help make the marketplace a safer environment, Paxful has placed restrictions on some payment methods in certain countries. The first step to selling cryptocurrency with cash is to look for an offer that. Paxful Pay is great regardless of what you're selling, whether it's services online or physical products. After the time period expires. lease send us as much information as you can, such as the trade ID, proof of ownership, evidence, details of what happened, etc. For your Sell Offers, click on Offers to Sell. On Paxful, you can trade your cryptocurrency for gold. Pay attention to the percentage of negative feedback in relation to the negative and positive ones. A chargeback may happen as it is allowed by some third-party services that are used as payment methods. Example: 3J98t1WpEZ73CNmQviecrnyiWrnqRhWNLy. 3. , the payment window expires. Paxful checkout can easily be made to show only your offers if you pass your offer ID as an argument and only your specific offer will be shown. Here's how you can verify your phone number on Paxful if you didn't create your Paxful account using your phone number. To get your funds back, you must contact the receiver and request to send them back. This digital wallet is where you will store all of your hard-earned cryptocurrency. If youre on a personal network, like at your home, run an antivirus scan on your device to make sure its not infected. All wallets come with a wallet address. - Do not create an offer and then become unresponsive with your trade partner once the trade is initiated. Confirm sending Bitcoin to your Paxful wallet. The community is 10 million strong and growing every day! . Thank you for your patience. , require full ID and address verification (for amounts higher than 50 USD per trade). The first step to buying cryptocurrency with gold is to look for an offer that accepts this. Some of our most popular payment types include: Paxful has zero fees when you buy or receive crypto. This safeguards your money and helps make sure the crypto goes to the right party in case of disputes. A dialog box with the verification video guide appears. Listen carefully to the code and enter it in the field below and click, You receive an SMS with the numeric confirmation code. There are two different levels: Power Trader and Expert Trader. Alternatively, click View offers for all payment options to see the list of all payment methods available. Well, we dont particularly enjoy this either. When prompted, provide an email address that the support team can use to contact you. For more information, click. This dashboard exclusively applies to users who are using the Paxful Pay feature (sign up for this feature on our. Security questions help protect your account and restore access in case you lose it. How Can I Check the Status of My Ethereum (ETH), Tether (USDT) and USD Coin (USDC) Transaction? Your dashboard is the hub to track all your activities on Paxful and allows you to access all the information you need. If you are given a deposit address, you can easily spot the Ethereum address by the 0x in the beginning, while TRON addresses start with a capital T. Note: At the moment when the trade starts, the cryptocurrency rate is fixed and will not fluctuate. Thepage with offers to sell cryptocurrency appears. How do I know if my Paxful account is verified? Begin creating or editing your offer as usual, according to. Payments are handled in Bitcoin. The OFAC is a division of the US Department of the Treasury that administers and enforces economic and trade sanctions based on US foreign policy and national security goals against targeted foreign countries and regimes, terrorists, international narcotics traffickers, those engaged in activities related to the proliferation of weapons of mass destruction, and other threats to the national security, foreign policy or economy of the United States. On the right side, youll see the built-in interest calculator. As a buyer and seller of cryptocurrency on Paxful, find out when is the right time to file a dispute to resolve an issue. Chargebacks can happen with some payment methods even after a trade is done. With Paxful, you can use over 400 payment methods, including PayPal and other eWallets, prepaid debit cards, and gift cards. If you are looking to securely deposit and receive Tether (USDT) on Paxful, read our guide on how to do it in three simple steps: Sending Tether (USDT) from your Paxful wallet is so easy. Buying and selling USDC works the same as buying and selling Bitcoin on the marketplace. Designs for the new buttons can be found in the Settings section of your Merchant Dashboard. Just grab the transaction ID from your Paxful wallet here and enter it into Etherscan or Tronscan to track. While we dont have a timeline on when the program will resume, please know that were working to get it back up and running and stronger than ever. You didnt adhere to the Acceptable Use of Our Services part of WhatsApps Terms of Service. The trade is completed successfully. Check our tips for selling cryptocurrencyfor more information. it wasnt as efficient as youd hoped for, or if you were scammed), you can block that particular user. To keep you in the loop, we implemented the new travel rule for user protection and to stay up-to-date with international standards. If you have no control over the payment and you transfer responsibility to others, this can be considered as fraud. Theyll release it once they receive your payment. The window below will pop up and welcome you to Earn. Cryptocurrency seller: Coin locking, payment issue, other. So be on the lookout for the best deals. The user did not provide the requested evidence within 12 hours of the dispute. Paxful allows you to trade cryptocurrency for in-game items from popular video games such as skins, weapons, game balance, and more. You will earn a fee each time a trade is made in real-time. You can reach out to our support team and we'll get back to you. : Trade limits and wallet send out limits are tracked separately. If youre not sure how to file a dispute, take a look at this article for a step-by-step guide. 5. Yes. Some user is pretending to be a Paxful moderator. To learn more about the functions of this wallet and any restrictions, visit our Help Centers section on Paxful Wallets. When a trade starts, the cryptocurrency from the sellers wallet is automatically moved into a temporary safe deposit account (escrow) where it will be held until the transaction is complete. Any additional proof as requested by our moderators. (These are the: Top 10 Most Outrageous FX Market Scammers) A lot of people like myself had issues with permanent bans ev. To trust or block a user follow these steps: To view and manage your blocked and trusted list, go to your Contact list. The integration allows you to add new payment methods, in addition to the ones you currently have. To troubleshoot 2FA with Authy, visit our help center page. Check your spam folder. Make sure you are dressed decently and are not wearing glasses or hats. This guide explains how to report a chargeback if it happens to you. It will free their escrow and let them continue to trade with others who are interested. to receive a walk-through of the process in case you have any questions or doubts. Here's how you get started: Notes: After ETH is sent to an external wallet, the transaction needs 12 confirmations on the blockchain to be successful. To set or edit working hours for your offer, do the following: 1. . The following table lists out our various verification levels along with their corresponding benefits: Users from countries on this list require levels 1 and 2 to sell crypto, convert crypto, and withdraw any funds from their Paxful Wallet. Trade instructions are shown to a buyer once a trade starts. Warning: If your country is in the OFAC grey list, selling cryptocurrency requires you to verify your ID. Log into the app with your Paxful credentials. If your question cant be answered PaxBot will help you submit a ticket to the Support team. The company is verified by escrow and has been featured in many trusted online publications. This is grounds for an instant ban as it indicates a scam. Track your open trades on Paxful so you know the current status of your most recent transactions as you buy and sell. To keep Paxful a safe experience for all, neutral judges (moderators) decide who wins or loses a dispute. Nothing else will change. On Paxful, we have our dispute system through which conflicts between our users are settled in the fairest way possible. Select your proof of payment on the next pop-up, then click "Upload". The seller releases the cryptocurrency from the trade escrow to your Paxful wallet. If youre selling cryptocurrency and think that the buyer has sold you an invalid gift card, heres what you can do. Once you have provided all the documents requested by the cryptocurrency seller, click. If you have started a dispute but changed your mind and want to cancel it, do one the following: Tip: To ensure the best solution possible, wait for a moderator and let them decide on how to solve the dispute. If youre starting from the Paxful home page, clickRegister. If you familiarize yourself with the process, itll make trading on Paxful a lot easier. Please open the app in the Google Play Store or in the Appstore and download the latest version. If you have any questions or face any issues, contact usvia our contact form. You have entered an address that is not a Bitcoin network address. To send Bitcoin from your Paxful wallet: 1. Heres a Paxful school tutorial to walk you through the process of creating your account: 1. You can still login using your phone number on our web version of Paxfuleven on your mobile device. . Buying cryptocurrency can be tough at first, so we've prepared a guide to get you started and help you complete a trade on Paxful. These letters are customized for each customer based on the details that you have provided. The Bitcoin you sent may not appear immediately in the recipient's wallet balance but that doesn't mean that the funds are lost. You can always delete the offer by clicking on the delete offer button. You can change the language by going to the Account section and selecting 'change language,' followed by selecting your preferred language from the drop . check the transaction status for such transfers. You can check out the status of the transaction through Etherscan (for Ethereum USDT) here and Tronscan (for Tron USDT) here. Click SELL NOW. In this way, their offers will be prioritized in your feed. Click Show All or Any payment method field and select your preferred payment method to buy crypto on the dialog box that appears. Make sure to read Paxfuls new Offer Terms carefully, then select whether youd like your trade partner to be verified, the visibility of your offer and you can enter a reason for the Bank Transfer (optional). Once the Bitcoin is sent, you should get a notification saying incoming Bitcoin at 0 confirmations or "Unconfirmed". Deposits made after 4:00 pm SAST will be processed the following day. Log in to your Paxful account, hover over your username on the top right of the page and click Settings from the context menu that appears. You have entered an incorrect wallet address. Remember that cryptocurrency transactions are final and irreversible. Please complete the security check to access the website. We also have an escrow feature in place where the crypto being traded is safely held until the trade is complete. Before you start buying cryptocurrency with gold, make sure you have a. for the gold. If you want to create your own offer, please see our article on, We at Paxful do as much as possible to increase the level of security on our platform. To deposit Bitcoin to your Paxful wallet: 1. The solution is unique as transactions are handled through the robust Paxful platform trades (which are peer-to-peer). Make sure your service is ready for receiving Webhooks. Once you meet the requirements we'll send a notification to your Paxful account letting you know! Create a new user or login with existing user. PaxBot will always ask you for a detailed description of your question or issue so it can send it to Paxfuls support team. The rule requires money service businesses to communicate when users send money from one financial institution to another. Please be patient because this may take some time. The resulting signature is unique to each request and doesn't directly contain any secret information. You have entered a non-existing wallet address. If you do not like the offer, do not insist on changing the price in the same trade. 4. Just grab the transaction ID from your Paxful wallet here and enter it into Etherscan to track. Reach out to our Support in case of any additional questions. You can check this by going over your. Paxful is a peer-to-peer cryptocurrency marketplace where people can meet and safely trade crypto using over 300 payment methods. Remember to only use gift cards you have bought yourself. This will get you up to speed in no time. If our system detects that your offer has a very low chance of success (e.g. Be clear about what proofs of payment you are willing to present for the gold you possess. While trusting users is the way to build a healthy trade relationship with decent traders, blocking is for the contrary. If you dont cancel the trade and leave it hanging, the seller will have to file a dispute or report you, which will probably result in you getting negative feedback. Set a margin you find profitable as no negotiations during the trade are allowed. Users may not be able to withdraw funds or use their wallet without verifying their ID. Limited Paxful accounts can't create, edit, or trade offers. See our step-by-step guide on how to buy cryptocurrency and tips on how to buy cryptocurrency. in simpler terms. Paxful Pay PoS is a payment solution for brick-and-mortar stores to accept payments in cryptocurrency. If you were banned temporarily, the easiest remedy is to simply wait for the punishment to expire. 1. The block chain shows every single record of bitcoin transactions in order, dating back to the very first one. It might be a tough pill to swallow, but its a reasonable solution. A single unit of USDT is supposed to be equal to 1 USD. To sell cryptocurrency via Bank Transfer, you can also. The link and the PIN code should be copied by a merchant and shared with staff. If you do not find our email in your regular inbox, please check your Spam or Junk email folders as well. If youre still running into issues, feel free to reach out to our. , or if you have reached your wallet send out limit, youll be required to verify your ID before you can withdraw your funds. You can convert your BTC into any of the cryptocurrencies on the platform directly in your Paxful Wallet. If you fail verification, you will be notified and will see a small pop-up window as shown below. Click the hamburger icon and choose one of the options from the list that appears. Click the Paid button only when you have actually paid. There is no network fee for internal transfers (you have 1000 USD worth of free internal transfers each month). We know that choosing an offer can be challenging at first. If you notice that Bitcoin sent to your Paxful wallet isnt showing up on your balance, it doesnt mean that your funds are lost. However, you may encounter some specific cases depending on the payment method you choose. 5. Removal of 0.002 BTC requirement for your offers to be visible in the marketplace. Also, make sure your address is either Ethereum USDT (starts with 0x) or TRON USDT (starts with T). This usually means that a support team is reviewing recent suspicious account activity or an appeal that you have sent. Read more on how to write, If you have special payment-related procedures that may delay the release of cryptocurrency for a longer period, make it clear for the buyer. Choose if you'd like to create an account with your, Once you have created your account, we recommend verifying your phone or email address (whichever one you did not use to sign up with) and, If you have any other questions, feel free to explore our. To sell crypto for game items, you can also create your own offer. In just a few clicks, DoNotPay starts drafting a demand letter for your chosen company. Some of these reasons could lead to you being permanently banned from our platform. 2. Any time you use the Lightning Network to send and receive funds with your Paxful Wallet, your BTC wallet will be used. Our demand letters are tailor-made for the most successful outcomes, prompting companies to prioritize your appeal request! If you type a question or phrase and PaxBot doesnt understand, we recommend that you rephrase the question in simpler terms. 3. We've now migrated to a new system which means we won't be responding to emails from help@paxful.com anymore. Also, consider using a bank that can easily provide proof of payment, with all of the details visible on one page or, The first step to selling cryptocurrency via Bank Transfer is to look for an offer that accepts. If youre interested in joining the Trader Program, youll automatically be enrolled when you meet these requirements: *Paxful considers good behavior to be honest trading, prompt release times, keeping the trade on Paxful, etc. Be clear about what proof of payment you expect from your trade partner, for example, screenshots of an in-game transaction. The integration allows you to add new payment methods, in addition to the ones you currently have. You will be taken to the first Edit Offer page. There is no standard time to wait here, but if your messages go unanswered after two weeks, you can safely assume there will be none coming. You may encounter an "Unknown Bitcoin Address" error message when sending Bitcoin to an external wallet. Place your ID in the center of the screen and make sure all the necessary details are visible: 3. This means that wehave checked his documents and background. Here's how you can verify your phone number on Paxful if you didn't create your Paxful account using your phone number. Paxful Pay is fully compatible with WordPress websites and can be integrated easily using the Paxful Pay Woocommerce plugin. We have to warn you though, youre at the mercy of the app owners, so be civil, patient, and keep things short. This will help to make sure that you will have a quick trade without any delays from the sellers side. What is Transfer to Bank? Please complete the security check to access the website. Trading on Paxful requires verification depending on the payment method used or the amount transacted.
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